Willow Young
Chalfont Saint Giles,United Kingdom
Summary
Hardworking and enthusiastic sixth form student working towards a BTEC in business and an A level in economics. Dedicated and committed to becoming a dependable and valuable team member whilst providing excellent customer service. Organised and detail orientated in marketing and merchandising for the business. Calm and efficient when handling customer complaints.
Overview
4
4
years of professional experience
Work History
Sales assistant
Yaldens DIY & Garden
Chalfont Saint Giles
03.2021 - Current
- Working with my colleagues to achieve sales targets given by our manager is an objective we strive for as a team
- I regularly organise our stock room to ensure easy access to our products
- Additionally, I recently took part in visual merchandising and organising displays to attract customer attention
- E-commerce navigation
- Refund and exchange processing
- Problem solving
- Improved customer service by efficiently handling queries and complaints.
- Built strong relationships with regular customers for repeat business.
- Trained new staff members, fostering a supportive working environment.
Education
GCSE -
The Chalfonts community college
Chalfont Saint Peter, Buckinghamshire 09.2023 - 06.2024
BTEC - business
The Chalfonts Community College
09.2024 -
A-Levels - Economics
Chalfonts community college
United kingdom 09.2024 -
Skills
- E-commerce navigation
- Refund and exchange processing
- Complaint resolution
- Problem solving
- Teamwork
- Cash handling
- Sales techniques
- Merchandising
Timeline
BTEC - business
The Chalfonts Community College
09.2024 -
A-Levels - Economics
Chalfonts community college
09.2024 -
GCSE -
The Chalfonts community college
09.2023 - 06.2024
Sales assistant
Yaldens DIY & Garden
03.2021 - Current
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