Willow Foot
Oxford,Oxfordshire
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Waitress
Varsity Club
Oxford, Oxfordshire
01.2025 - Current
- Maintained clean and organised dining area for customer comfort.
- Improved customer satisfaction by providing efficient and friendly service.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Accommodated special event needs, provided customised services for parties.
Receptionist
Ethos Hotel
Oxford, Oxfordshire
03.2024 - 09.2024
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Upheld confidentiality with sensitive information handling procedures.
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
Shot Girl
Plush
Oxford, Oxfordshire
09.2023 - 12.2023
- Circulated around the venue selling various shots to customers.
- Applied positive customer service approach to increase satisfaction levels.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Used sales tactics to sell a larger quanity of our products to customers.
Education
NVQ Level 2 - Hairdressing
Oxford College
Oxford 09.2020 - 06.2022
GCSEs - Maths, English, Art, Drama & Music
Cheney School
Oxford 09.2015 - 05.2020
Skills
- Sales conversion optimisation
- Problem-solving
- IT systems competence
- Painting and coating
- Customer service ethics
Languages
English
Native
German
Beginner
Affiliations
- Warhammer Modeling
- Video Games
- Hairdressing & Makeup
Timeline
Waitress
Varsity Club
01.2025 - Current
Receptionist
Ethos Hotel
03.2024 - 09.2024
Shot Girl
Plush
09.2023 - 12.2023
NVQ Level 2 - Hairdressing
Oxford College
09.2020 - 06.2022
GCSEs - Maths, English, Art, Drama & Music
Cheney School
09.2015 - 05.2020
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