Summary
Overview
Work history
Education
Skills
Timeline
WILLIAM WOOLLEY

WILLIAM WOOLLEY

Lincoln,Lincolnshire

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Front of House Team Member

University of Lincoln Student's Union
Lincoln, Lincolnshire
10.2022 - 06.2023
  • Practiced healthy and safety measures to comply with regulations.
  • Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Opened, poured and served alcoholic and non-alcoholic beverages.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Managed timing standards in food deliveries to minimise delays.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Managed restaurant closing duties.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.

Kitchen Team Member

University of Lincoln Student's Union
Lincoln, Lincolnshire
10.2021 - 06.2022
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared fresh, enjoyable breakfasts, lunches, and dinners for diners.
  • Updated menus regularly, catering to range of dietary requirements to generate return custom.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation methods.
  • Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
  • Prepared and cooked dishes with accuracy and efficiency for 30-minute guarantee food service.
  • Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
  • Briefed teams on menu changes, daily specials and out-of-stock items.

After School Activities Coordinator

Danesholme Junior Academy
Corby, Northamptonshire
06.2018 - 07.2018
  • Coordinated care for children aged 8 to 11.
  • Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
  • Tailored activities to make use of resources and engage all children based on their age, interests and abilities.
  • Developed fun, stimulating activity programs promoting healthy child development.
  • Assisted with sign-in and welcoming procedures to build meaningful relationships with children and parents..
  • Created safe environment and established reliable routine to ease potential anxieties and reduce behavioural issues.
  • Supervised and monitored play activities to identify issues with emotional or physical development.

Tutor

Kingswood Secondary Academy
Corby, Northamptonshire
01.2018 - 09.2018
  • Science GCSE and Biology and Chemistry A-Level
  • Planned lessons to target subject weaknesses and build skills within strengths.
  • Applied strong knowledge of UK national curriculum to enhance attainment levels.
  • Helped students prepare for routine and standardised tests, including university entrance exams.
  • Offered complete instructional support for students unable to attend regular classes.
  • Maximised student retention by providing inclusive, stimulating learning experiences with positive results.
  • Set clear targets and delivered feedback to achieve student goals.
  • Customised tutoring to suit individual competencies, enabling paced academic progression.

Volunteer Worker

Lakelands Hopsice
Corby, Northamptonshire
08.2017 - 09.2017
  • Created marketing materials to be used for promotion of events and other fundraising pushes.
  • Recruited, organised and managed volunteers to carry out varied charity activities.
  • Participated in brainstorming to develop new methods to raise funds.
  • Delivered charity events to maximise donations.
  • Provided support and supplies to volunteers to successfully carry out duties.

Education

Master of Science - Biochemistry and Molecular Biology

University of Lincoln, Lincoln
10.2022 -

Investigating new avenue's for immunotherapy treatment for blood cancers and exploring the relationship between macrophage and leukaemic cells.

Bachelor of Science (Hons) - Biomedical Science

University of Lincoln, Lincoln
09.2019 - 06.2022
  • Developed personal interest in oncology, immunology and haematology.
  • Completed dissertation on Hsp90/Cdc37 relationship changes in different stressor conditions in Saccharomyces cerevisae.

Skills

  • Money handling
  • Outstanding customer service
  • Confident communicator
  • Till trained
  • Beer, wine and cocktail service
  • Till balancing
  • Bar cleaning and maintenance
  • Food service
  • Allergy awareness
  • FOH procedures
  • Interpersonal skills
  • Efficient under pressure
  • High-volume dining
  • Food safety understanding
  • Menu memorisation
  • Table check-ins
  • Table service

Timeline

University of Lincoln - Master of Science, Biochemistry and Molecular Biology
10.2022 -
Front of House Team Member - University of Lincoln Student's Union
10.2022 - 06.2023
Kitchen Team Member - University of Lincoln Student's Union
10.2021 - 06.2022
University of Lincoln - Bachelor of Science (Hons), Biomedical Science
09.2019 - 06.2022
After School Activities Coordinator - Danesholme Junior Academy
06.2018 - 07.2018
Tutor - Kingswood Secondary Academy
01.2018 - 09.2018
Volunteer Worker - Lakelands Hopsice
08.2017 - 09.2017
WILLIAM WOOLLEY