William Kendall
Blackpool
Summary
Compassionate and proactive individual with excellent communication and problem-solving skills, paired with deep understanding of client needs and ability to provide emotional and practical support. Demonstrates strong organisational abilities and calm, patient approach, essential for managing challenging situations and fostering positive relationships. Committed to making meaningful difference and enhancing quality of life for clients in [Desired Position] role.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Advanced support worker
Community Integrated Care
Manchester
2024.04 - Current
- Improved patient wellbeing with person-centred care strategies.
- Conducted risk assessments to ensure safety within the residential setting.
- Coordinated recreational activities that improved mood and overall wellbeing of service users.
- Ensured comfort for patients through effective communication and empathy.
- Enhanced quality of life through regular social interaction and activities.
- Provided high-quality care by assisting service users with daily tasks.
- Administered medication to ensure proper health management.
- Assisted with mobility needs, promoting independence amongst service users.
- Completed all required documentation accurately whilst maintaining confidentiality at all times.
- Maintained cleanliness and hygiene standards to prevent infection spread.
- Assisted in meal preparation, resulting in balanced dietary intake for service users.
- Worked collaboratively with healthcare professionals for optimal patient care.
- Helped clients manage personal hygiene and grooming needs, fostering self-esteem enhancement.
- Managed challenging behaviour effectively, promoting a calm environment.
Service manager
Zeno LTD
Manchester, Greater Manchester
2023.10 - 2024.03
- Ensured compliance with health and safety regulations at all times, reducing risk of accidents in the workplace.
- Developed an efficient workflow to reduce service downtime.
- Maintained a positive work environment through effective conflict resolution strategies among staff.
- Spearheaded initiatives towards achieving company targets, leading to consistent growth year after year.
- Led team meetings to set performance goals and review progress regularly.
- Implemented a new feedback system for more efficient performance reviews.
- Coordinated staff development training to improve overall service delivery.
- Delegated tasks effectively to maximise team potential and productivity.
- Liaised with suppliers for smooth operation of daily activities without interruption or delay due to lack of resources.
Team manager
Zeno LTD
Manchester, Greater Manchester
2023.05 - 2023.10
- Steered project execution whilst adhering strictly to timeline constraints.
- Conducted performance evaluations to identify areas of improvement.
- Provided consistent leadership to maintain high levels of team performance and satisfaction.
- Cultivated a strong rapport with team members, fostering a cohesive and collaborative workplace environment.
Senior support worker
Zeno LTD
Manchester, Greater Maanchester
2022.01 - 2023.05
- Maintained accurate records of client progress to ensure continuity of care.
- Implemented safeguarding procedures diligently, fostering a secure environment.
- Participated in regular training sessions keeping knowledge and skills current.
- Promoted autonomy amongst individuals with learning disabilities by providing necessary support and guidance.
- Delivered tailored therapeutic interventions to improve client's quality of life.
Support worker
Zeno LTD
Manchester, Greater Manchester
2020.01 - 2022.01
- Administered medication according to schedule, promoting optimal health outcomes.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Assisted with mobility issues enabling easier movement around the home.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Provided transportation for medical appointments, ensuring timely arrival.
Education
Diploma of Higher Education - Performing Arts
Salford College
Salford 2005.09 - 2006.04
Skills
- Contemporary dance expertise
- Prop handling
- Vocal technique
- Role researching
Timeline
Advanced support worker
Community Integrated Care
2024.04 - Current
Service manager
Zeno LTD
2023.10 - 2024.03
Team manager
Zeno LTD
2023.05 - 2023.10
Senior support worker
Zeno LTD
2022.01 - 2023.05
Support worker
Zeno LTD
2020.01 - 2022.01
Diploma of Higher Education - Performing Arts
Salford College
2005.09 - 2006.04