William Hartley

I currently work for the army reserves which I go to on drill / training nights every other Tuesday (STC), I also participate in numerous training weekends and courses throughout the year but this leaves me with plenty of time for myself and to have a full time job.

My time in the army reserves has definitely been the best career choice that I have picked, the highly demanding, physically and mental challenge has made me into a better person with many skills and attributes I have obtained, from listening to higher ranks above me I have learnt many skills in becoming a better person.

these skills that I have pointed out below has definitely benefited my life in many situations :

• Remained composed and focused in highly stressful situations.
• Trained in combat and weaponry to meet field demands.
• Followed instruction to complete exact requests of senior officers.
• Maintained 100% accountability of all assigned equipment.
• Supplied and distributed emergency aid during disasters.
• Represented military unit professionally at ceremonial events and occasions.
• Responded to emergencies with speed, coherence and knowledgeable assistance.
• Acted quickly and effectively in emergency response situations, providing reliable aid.

in my time in the army I have volunteered myself to complete many few jobs / opportunities such as organising stores equipment which I had to organise numerous numbers of equipment and distribute to fellow soldiers to meet there demand.

I have also completed many courses which has made me very reliable in different ways such as : being on time, making sure everything is correct and useful for the exercise / course.

further more I've developed friendships and acquaintances with fellow staff and soldiers, this helps in my communication skill as I am very chatty, approachable, friendly, polite and welcoming.

I am confident in the work that is always set up for me which makes me have no issues on completing tasks without hesitation or worry that something could go wrong as I would always have a plan of action if needed.

My experience at Watson's Bakery was beneficial in my development of becoming a confident team leader and person who can communicate with employees and customers with their demands.

I worked in various work stations in the bakery which included, being the main team leader of the packing station for over 6 months, I also worked behind the oven which was very demanding and on a tight schedule on most days.

during my time as the team leader I developed numerous skills which are pointed below :

• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Coached team members through new or difficult workflows.
• Delegated tasks to make best use of individuals' skills.
• Supported team to overcome new challenges by forecasting knowledge and skills gaps.
• Supported new hires through onboarding process for speedy and successful training.
• Monitored health and safety measures for guaranteed compliance.
• Promoted professionalism among staff to develop productive relationships.
• Trained staff to resolve complaints appropriately to maintain customer satisfaction.

Lastly I gained the Level 1 Food Safety and Hygiene course and certification which was provided by the owner at Watson's Bakery.