Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

William Douglas

49 Broughton Avenue, Easterside

Summary

Dedicated professional with expertise in personal safety training and communication excellence. Skilled in public speaking, conflict defusing, and empathetic listening, ensuring effective interaction and resolution in diverse environments. Proficient in report-writing and self-discipline, with a strong understanding of human rights. Committed to advancing career goals through continuous learning and application of core competencies.

Diligent and dedicated with strong sense of duty and integrity. Possess exceptional communication and problem-solving skills, combined with calm demeanour under pressure. Committed to making positive impact on community safety.

Overview

12
12
years of professional experience
8
8
years of post-secondary education

Work history

Police constable

Cleveland Police
Middlesbrough
09.2019 - Current
  • Made quick decisions during high-stress situations, minimising danger to the public and fellow officers.
  • Collaborated with local agencies to enhance crime prevention efforts.
  • Fostered public trust by maintaining high ethical standards and transparency.
  • Achieved resolution of disputes through effective negotiation and mediation techniques.
  • Delivered first aid whilst awaiting paramedics at accident scenes, saving lives on multiple occasions.
  • Provided testimony in court, contributing to successful prosecutions.
  • Executed arrest warrants for the apprehension of criminal offenders.
  • Upheld law and order through proactive policing strategies.
  • Completed detailed incident reports, providing comprehensive information for follow-up actions.
  • Managed a team of staff whilst been an acting Police sergeant.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Protected life and property by enforcing UK laws and regulations.

Behaviour support assistant

Acklam Grange Secondary School
Middlesbrough
04.2014 - 09.2019
  • Utilised creative problem-solving techniques to address behavioural issues effectively.
  • Conducted regular assessments on pupils' behavioural changes; adjusted interventions accordingly.
  • Maintained accurate records of pupil progress; shared insights with colleagues and parents regularly.
  • Supported students during transitions between activities, minimised disruption to the learning process.
  • Responded calmly to manage crises and emergency situations.
  • Exercised professional judgement to implement interventions and make tough decisions.

Casual sports assistant

Acorn Sports Centre
Middlesbrough
07.2014 - 07.2018
  • Set up sports facilities for various games and events.
  • Handled administrative tasks related to membership registrations-resulting in efficient record keeping.
  • Maintained sports equipment, ensuring safety for all users.
  • Provided first aid assistance when required, ensuring prompt response in emergency situations.
  • Assisted in maintaining cleanliness of facilities by routine checks and tidying up after use.
  • Greeted customers and provided friendly, professional service to uphold company standards.
  • Built positive relationships with clients to encourage continued class attendance.

Youth support worker

Easterside Partnership
Middlesbrough
08.2013 - 04.2014
  • Built strong relationships with young people by providing emotional support and guidance.
  • Initiated fundraising events; generated resources to enhance facility amenities.
  • Signed young people in to the centre.
  • Took payment for each child when visiting centre.
  • Safeguarded young people in line with national guidelines.
  • Provided support during regular youth sessions and planned activities.

Education

GCSEs - School

Newlands FCJ
Middlesbrough
09.2006 - 07.2011

A-Levels - College

Trinity catholic college
Middlesbrough
09.2011 - 06.2013

NVQ Level 2 -

Middlesbrough Community Learning Service
Middlesbrough
04.2014 - 05.2015

NVQ Level 3 -

Cleveland Police
Middlesbrough
09.2019 - 02.2020

Skills

  • Personal safety training
  • Communication excellence
  • Public speaking
  • Conflict defusing
  • Report-writing
  • Empathetic listening
  • Self-discipline
  • Human rights understanding

Affiliations

  • Gym
  • Playing football
  • Spending time with My son

References

References available upon request.

Timeline

Police constable

Cleveland Police
09.2019 - Current

NVQ Level 3 -

Cleveland Police
09.2019 - 02.2020

Casual sports assistant

Acorn Sports Centre
07.2014 - 07.2018

Behaviour support assistant

Acklam Grange Secondary School
04.2014 - 09.2019

NVQ Level 2 -

Middlesbrough Community Learning Service
04.2014 - 05.2015

Youth support worker

Easterside Partnership
08.2013 - 04.2014

A-Levels - College

Trinity catholic college
09.2011 - 06.2013

GCSEs - School

Newlands FCJ
09.2006 - 07.2011

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William Douglas