Summary
Overview
Work history
Education
Skills
Timeline
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William Argent

West Finchley,City of London

Summary


Motivated professional with a strong foundation in teamwork, problem solving, and communication. Proficient in computing skills and financial reporting, with a focus on team motivation to drive organisational success. Confident leader with a keen ability to lead teams and foster productive work environments.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work history

Front of House Team Member/Supervisor

Nederlander Theatres
London
08.2024 - Current
  • Reporting of sales, directly assisting management and cashiers in their task.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Maintained an excellent level of service in busy and demanding theatre environment.
  • Resolved customer complaints professionally leading to a positive environment.
  • Coordinated with other supervisors to maintain consistency across shifts.

Vocalist

Viking Cruises
03.2023 - 09.2023
  • Performed over 130 shows on the cruise, providing sensational entertainment for over 10,000 guests and VIPs
  • Socialised with guests, providing exceptional customer service and creating a warm environment so they feel welcome, looked after, and safe on board
  • Lead and participated in safety drills, completed training to follow strict protocols and maintain excellent safety standards on board
  • Planned and executed events for guests, encouraging them to participate in activities and social gatherings.

Waiting Staff

Ye Olde Black Horse, Sidcup
09.2020 - 11.2021
  • Served customers with efficiency, working well in a fast paced environment during busy hours
  • Consistently communicated with all staff to maintain a smooth front of house operation
  • Provided friendly and engaging customer service, being sure to accommodate for each customer's needs
  • Welcomed and seated guests quickly and coordinated timely service to minimise table wait times.

Education

Bachelors of Arts - Professional Dance and Musical Theatre

Bird College, Sicdup
09.2016 - 06.2020

A Levels - History, Politics, and Performance Studies

Colchester Sixth Form College, Colchester
09.2014 - 07.2016

Skills

  • Teamwork
  • Problem Solving
  • Communication
  • Customer Service
  • Quick Thinking
  • Inventory Control
  • Delegating effectively
  • Computing Skills
  • Financial reporting
  • Team motivation

Timeline

Front of House Team Member/Supervisor

Nederlander Theatres
08.2024 - Current

Vocalist

Viking Cruises
03.2023 - 09.2023

Waiting Staff

Ye Olde Black Horse, Sidcup
09.2020 - 11.2021

Bachelors of Arts - Professional Dance and Musical Theatre

Bird College, Sicdup
09.2016 - 06.2020

A Levels - History, Politics, and Performance Studies

Colchester Sixth Form College, Colchester
09.2014 - 07.2016

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William Argent