Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Will Lightfoot

Bristol,South Gloucestershire

Summary

Enthusiastic and adaptable character with a diverse background in customer service, leadership, and coaching. Proven experience in a motorcycle showroom, where excelled in product knowledge, customer engagement, sales techniques and marketing strategies. Former tennis coach with strong communication and teaching skills, alongside extensive experience as a long-term scout and youth scout leader. Selected to attend the 2023 World Scout Jamboree in South Korea with Unit 75, further developing leadership, teamwork, and cross-cultural communication abilities. Passionate about fostering positive relationships, delivering exceptional service, and leading by example in both individual and team settings.


Overview

5
5
years of professional experience

Work history

Showroom Sales

Fowlers Motorcycles
Bristol
10.2023 - Current
  • Performed Year 10 Work Experience and asked to join the firm on a part-time contract around studies.
  • Delivered exceptional customer service by providing detailed product knowledge, assisting customers with selecting motorcycles, accessories, and gear tailored to their needs.
  • Built strong customer relationships, driving repeat business through follow-ups and personalised communication.
  • Adapted to different customer bases, moving from KTM Group to Triumph to Honda, completing various training courses to develop further insight and understanding on manufacturer's key values.
  • Collaborated with team members to achieve monthly sales targets of at least 112 bikes per quarter, contributing to showroom's overall performance and success.
  • Stayed up-to-date with industry trends, new models, and promotions to provide accurate information and enhance sales opportunities.
  • Performed research on recently acquired products, accurately pricing units based on current market trends and competition prices.

Tennis Coach

Winterbourne Tennis Club
Bristol
09.2020 - 09.2023
  • Assisted head coach to organise and deliver tournaments and open days every quarter for new players.
  • Observed students during practices and matches to identify areas for improvement.
  • Evaluated individual performance to tailor personalised training plans accordingly.
  • Adapted coaching and leadership styles to suit individual needs for maximised athlete engagement.
  • Taught and refined forehand, backhand and serving techniques to students to boost competitiveness.

Education

A-Levels - Mathematics and Economics

Winterbourne Academy
Bristol
09/2025 -

GCSEs - 10 GCSEs

Winterbourne Academy
Bristol
07.2024

Skills

  • Team Collaboration: Worked closely with team members to meet showroom objectives and create positive sales environments
  • Problem-Solving: Handled customer concerns and product issues effectively, ensuring customer satisfaction and retention
  • Leadership: Led and mentored scout groups, fostering teamwork, responsibility, and personal development in young scouts
  • Mentoring & Training: Developed and delivered training on skills such as survival techniques, first aid, and leadership to scouts
  • Cross-Cultural Communication: Engaged with scouts from diverse cultural backgrounds, fostering global friendships and understanding through effective communication and teamwork
  • Adaptability & Resilience: Navigated complexities of large, international events, maintaining positive and flexible attitude throughout

References

References available upon request.

Timeline

Showroom Sales

Fowlers Motorcycles
10.2023 - Current

Tennis Coach

Winterbourne Tennis Club
09.2020 - 09.2023

A-Levels - Mathematics and Economics

Winterbourne Academy
09/2025 -

GCSEs - 10 GCSEs

Winterbourne Academy

Similar Profiles

Create profile
Will Lightfoot