Meha Anna Aji
United Kingdom,United Kingdom
Summary
Motivated and results-oriented sales professional with proven experience in customer engagement, team collaboration, and performance support within fast-paced retail and service environments. Skilled in driving sales growth, maintaining accurate CRM data, and supporting the implementation of effective sales strategies. Recognised for strong communication, problem-solving, and organisational abilities that contribute to team success and high customer satisfaction. Demonstrates leadership potential through coaching peers, assisting in performance tracking, and contributing to promotional campaigns aligned with business objectives. Seeking an opportunity with Taybbat Ltd that offers UK visa sponsorship, bringing a proactive, growth-focused mindset to a dynamic sales team to help achieve company targets.
Overview
5
5
years of professional experience
Work history
Retail Sales Assistant
Lakrids by Bülow
London
12.2023 - 11.2025
- Supported achievement of individual and team sales targets through effective customer engagement.
- Delivered exceptional customer service via in-person, email, and telephone interactions.
- Collaborated with senior management to implement sales strategies aligned with company objectives.
- Monitored daily sales performance metrics, identifying opportunities for conversion and upselling improvements.
- Trained and coached new team members on sales techniques and product knowledge.
- Maintained accurate CRM data to support reporting and decision-making processes.
- Demonstrated strong leadership and communication skills in a fast-paced retail environment.
Crew Trainee
McDonald's
London
09.2022 - 10.2023
- Delivered high-volume customer service while maintaining accuracy, speed, and professionalism.
- Supported team leaders in achieving daily operational and service performance goals.
- Promoted team collaboration and motivation, contributing to a positive and efficient workplace culture.
- Adapted quickly to changing priorities, demonstrating strong time management and problem-solving skills.
- Participated in training and onboarding of new team members, ensuring compliance with company standards and procedures.
Sales Support Administrator
Kallankunnil Furniture
, Kerala
04.2021 - 07.2022
- Supported the sales and marketing teams in delivering key projects, ensuring alignment with company goals and customer needs.
- Managed client communication through phone and email, maintaining a professional and service-oriented approach.
- Maintained accurate CRM data and sales documentation to support reporting, performance tracking, and management decision-making.
- Assisted in developing sales strategies and promotional campaigns to enhance revenue growth and market presence.
- Ensured compliance with company policies and industry regulations during all customer and sales interactions.
- Collaborated with cross-functional teams to improve sales processes, documentation, and administrative workflows.
Education
MSc - Accounting and Finance
University of Greenwich
London, United KingdomBCom - Computer Application
Saintgits College of Applied Science
Kerala, India12th (Higher Secondary / HSC) - Commerce
Immanuel Marthoma Central School
Kerala, India 06/2017 - 06/2018
10th - Secondary / SSC)
Immanuel Marthoma Central School
Kerala, India 06/2015 - 04/2016
Skills
- Team Leadership & Collaboration – demonstrated ability to motivate and support colleagues to achieve sales objectives and maintain high performance standards
- Sales Strategy Awareness – contributed to implementing promotional campaigns and sales initiatives aligned with company goals
- Customer Relationship Management (CRM) – experienced in maintaining accurate CRM data and sales documentation to support reporting and business decisions
- Target-driven & Results-focused – consistently works toward and exceeds performance expectations through proactive customer engagement
- Coaching & Team Support – assisted in training and guiding new team members to enhance sales performance and service delivery
- Communication & Interpersonal Skills – confident communicator, skilled in building rapport with customers and fostering positive team relationships
- Performance Monitoring & Reporting – familiar with tracking key sales metrics and providing insights to improve outcomes
- Cross-functional Collaboration – worked closely with marketing and operations teams to support store promotions and customer outreach
- Compliance & Professional Standards – ensures adherence to company policies and ethical sales practices
- Organisational & Problem-solving Skills – effective in managing tasks, resolving issues, and maintaining workflow efficiency in fast-paced environments
- Business Growth Mindset – proactive in identifying opportunities to increase sales and enhance customer satisfaction
- Technical Proficiency – experienced with Microsoft Office Suite, POS systems, and CRM platforms
REFERENCES
References available on request
Languages
English
Fluent
Malayalam
Native
References
References available upon request.
Timeline
Retail Sales Assistant
Lakrids by Bülow
12.2023 - 11.2025
Crew Trainee
McDonald's
09.2022 - 10.2023
Sales Support Administrator
Kallankunnil Furniture
04.2021 - 07.2022
MSc - Accounting and Finance
University of Greenwich
BCom - Computer Application
Saintgits College of Applied Science
12th (Higher Secondary / HSC) - Commerce
Immanuel Marthoma Central School
06/2017 - 06/2018
10th - Secondary / SSC)
Immanuel Marthoma Central School
06/2015 - 04/2016