Will Hartley
Reading,UK
Summary
Dynamic professional with expertise in sales negotiation and closing, conflict resolution, and property marketing and promotion. Demonstrates proficiency in CRM systems with over 2.5 years of experience, ensuring client-focused and relationship-driven interactions. Known for remaining calm under pressure while maintaining strong time management skills to achieve target-driven results. Committed to leveraging these competencies to drive business growth and enhance client satisfaction.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Estate Agent
Masons Estate Agents
Reading, Berkshire
2024.11 - Current
- Conduct property viewings and engage professionally with members of the public, both in person and through digital communication
- Build and maintain strong relationships with buyers, sellers, and internal colleagues to ensure a smooth sales journey
- Manage multiple transactions simultaneously, prioritising workload effectively to meet deadlines and progress chains
- Communicate clearly and confidently with clients, solicitors, and other agents throughout the sales process
- Maintain accurate records of client interactions, viewings, and sales progression using CRM systems
- Support negotiations between parties to achieve agreed outcomes while maintaining positive client relationships
- Work collaboratively within a team environment to ensure the highest standard of service delivery
- Demonstrate strong attention to detail through administration, sales progression, and client updates
- Represent the business professionally at all times, contributing to its reputation within the local market
Assistant Surveyor
BA Commercial
Chester, Cheshire
2024.02 - 2024.09
- Supported the preparation of client presentations and professional correspondence, developing strong communication skills and attention to detail in a fast-paced environment.
- Assisted senior surveyors in preparing valuation reports, lease reviews, and property inspections, ensuring accurate data collection and compliance with RICS standards.
- Managed smaller property sales and lettings from instruction to completion, including marketing, viewings, and liaison with solicitors and clients.
Trainee Sales Consultant
Spitfire Homes
Solihull, West Midlands
2023.07 - 2024.02
- Conducted property viewings and developed persuasive sales techniques to match buyers with suitable homes.
- Gained hands-on experience in property marketing, including preparing brochures, online listings, and window displays to attract interest.
- Assisted in negotiating offers between buyers and sellers, supporting successful completions and repeat business.
Education
A-Levels - Politics, Business, Geography
Malvern College
Worcestershire 2017.09 - 2022.05
Skills
- Sales negotiation & closing
- Conflict resolution
- Property marketing & promotion
- CRM systems (25 years’ experience)
- Client-focused & relationship-driven
- Calm under pressure
- Strong time management
- Target-driven
Affiliations
- My hobbies including playing as many sports I can, but mainly Crciekt for my local club and football for my old school. I also enjoy playing golf and squahs, and am a keen England Rugby fan. Furthermore, despite a lack of talent on stage myself, I love going to the theatre and supporting friends in that indsutry. Finally, as a new years resolution, I am reding 1 book a month to try and improve/grow as a person.
Accomplishments
- Organised, supported, and participated in multiple fundraising initiatives for mental health charities, raising over £50,000 in total.
- Played a key role in coordinating large-scale charity events, including endurance and sporting challenges, working collaboratively with a group of peers.
- Actively involved in maintaining long-term fundraising efforts following the loss of a close friend, demonstrating commitment, leadership, and resilience.
- Delivered mental health awareness talks in educational settings, including Wellington College and Malvern College, engaging students in open discussions around wellbeing and support.
- Currently in discussions and planning to speak at additional schools, expanding outreach and awareness.
- Established and organise an annual charity golf day, bringing together participants to raise funds and maintain long-term engagement.
- Organise an annual community reunion event in Malvern, focused on positive remembrance, connection, and shared experiences.
https://www.gofundme.com/f/malvern-ledder-for-the-james-pickering-foundation
https://www.gofundme.com/f/vg558d-the-big-golf-race
Certification
UK drivers license
Timeline
Estate Agent
Masons Estate Agents
2024.11 - Current
Assistant Surveyor
BA Commercial
2024.02 - 2024.09
Trainee Sales Consultant
Spitfire Homes
2023.07 - 2024.02
A-Levels - Politics, Business, Geography
Malvern College
2017.09 - 2022.05