Wil Hughes
Crewe,Cheshire East
Summary
A dedicated professional with expertise in conflict resolution and financial transactions, demonstrating proficiency in payment processing, refund handling, and customer engagement. Skilled in creating virtual machines, programming languages such as Java, Python, HTML, and Linux, as well as setting up networks and IP address connections. Successfully developed a qualifications website using Java and CSS. Committed to leveraging technical skills to enhance operational efficiency and drive innovation within the organisation.
Overview
9
9
years of post-secondary education
Work history
Customer assistant
Tesco Express
Middlewich, Cheshire East
08.2025 - 09.2025
- Delivered exceptional customer service, achieving high satisfaction levels.
- Resolved customer complaints to enhance store loyalty and retention.
- Collaborated with staff to clarify stock levels and address customer queries.
- Checked product availability promptly upon customer request.
- Assisted customers in retrieving products from top shelves efficiently.
- Enhanced store appearance to attract new customers and improve shopping experience.
- Handled cash and credit card transactions accurately on the till.
Education
A-Levels - Politics
Holmes Chapel Sixth Form
Holmes Chapel, Cheshire East 09.2022 - 06.2024
A-Levels - IT
Holmes Chapel Sixth Form
Holmes Chapel, Cheshire East 09.2022 - 06.2024
A-Levels - Computer Science
Holmes Chapel Sixth Form
Holmes Chapel, Cheshire East 09.2022 - 06.2024
Cybersecurity
University of Staffordshire
Stoke-on-Trent 09.2024 - 05.2028
Skills
- Conflict Resolution
- Financial transactions
- Hard-working
- Refund processing
- Returns and exchanges
- Payment Processing
- Customer engagement
Work Skills
Skill learnt in my course
-Creating a virtual machine
-Learning programming languages such as Java, Python, HTML and Linux
- Setting up networks and IP address connection between different computers
- Creating a database
- Created a Qualifications website using Java and CSS
Affiliations
- working out in the gym, maintaining a healthy diet, travelling, walking
Timeline
Customer assistant
Tesco Express
08.2025 - 09.2025
Cybersecurity
University of Staffordshire
09.2024 - 05.2028
A-Levels - Politics
Holmes Chapel Sixth Form
09.2022 - 06.2024
A-Levels - IT
Holmes Chapel Sixth Form
09.2022 - 06.2024
A-Levels - Computer Science
Holmes Chapel Sixth Form
09.2022 - 06.2024
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