Wiktoria Wieczorek
Newbury,West Berkshire
Summary
Experienced Team Leader with a proven track record of managing teams in fast paced work environments. Demonstrated ability in solving complex operational challenges to deliver customer requests and a strong skillset in in multitasking and task prioritisation. Driven and adaptable, bringing exceptional leadership and communication skills, paired with proven ability to mentor and motivate teams. Ready to take the next step and make a positive impact, delivering results in a Shift Manager role
Overview
3
3
years of professional experience
Work history
Senior team leader
PFS now part of GXO
Thatcham, West Berkshire
10.2024 - Current
- Balance headcount between departments to ensure all customer and management deadlines are met.
- Identify and proactively act on issues impacting team performance and volume output.
- Drive Health and Safety initiatives such as safety observations helping foster a safety-first culture.
- Regularly conduct performance reviews on team leaders and warehouse operatives identifying areas of improvement.
- Establish goals for the team leaders, delegating tasks and setting clear deadlines.
- Stepped up to Shift Manager, covering both AM and Pm Shifts on multiple occasions to cover annual leave.
Team leader
PFS
Southampton, Hampshire
10.2022 - 10.2024
- Prioritised tasks according to urgency and importance, delegating to team members making the best use of individual skills.
- Optimised workload allocation among team members.
- Reviewed and streamlined workflows to maximise task output.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Assisted in a major site move and lead a team that was able to maintain high order output throughout the period.
Skills
- Performance management
- Team development
- Warehouse management systems
- Multitasking
- Microsoft Office, Focus on Excel, Word and PowerPoint
- Problem solving skills
- KPI implementation and tracking
Timeline
Senior team leader
PFS now part of GXO
10.2024 - Current
Team leader
PFS
10.2022 - 10.2024
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