Wiktoria Glowinska
Stockport,England
Summary
Highly adaptable professional with exceptional research and data analysis skills, proficient in SPSS and qualitative research methodologies. Demonstrates strong organisational abilities, time management, and attention to detail. A resilient team player with proven problem-solving skills, adept at conflict resolution and customer complaint resolution. Exhibits empathy, compassion, and critical observation in all tasks.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Bar and Waitressing staff
The Spring Gardens Beer Emporium and Eatery
Stockport
06.2021 - 05.2025
- Resolved issues promptly and professionally
- Professionally handled cash and card transactions accurately
- Delivered excellent customer service
- Arranged and organised busy events
- Adhered to food safety protocols, protecting customers in high-pressure environments
- Maintained inventory, reducing stock shortages.
- Trained new staff members, promoting skill development.
- Communicated effectively with colleagues to facilitate teamwork.
- Managed events with over 100 attendees
Classroom Assistant (Work experience)
Pure College
Stockport
06.2024 - 06.2024
- Supported students with special educational needs in a classroom setting
- Adapted communication
- Built positive and trusting relationships with pupils and staff
- Led an interactive mindfulness session with plenty of positive feedback
- Supported students during offsite trips
Classroom Assistant (Work experience)
Lisburne School
Stockport
01.2023 - 02.2023
- Supported students through a range of teaching and learning activities
- Promoted students' independence, communication and skills
- Assisted pupils at playtime
- Assisted in the creation and maintenance of a good learning environment
- Supported children during off-site trips always ensuring wellbeing and safety.
- Managed classroom resources effectively, ensuring accessibility for all pupils.
Education
BSc (Hons) - Psychology
Manchester Metropolitan University
Manchester, England 09.2022 - 05.2025
A-levels - Psychology, Sociology, Criminology
Aquinas College
Stockport, England 09.2020 - 06.2022
GCSEs - English, Maths, Science
Harrytown Catholic High-school
Stockport, EnglandSkills
- Adaptability
- Research and data analysis
- SPSS proficiency
- Qualitative research
- Organization and time management
- Attention to detail
- Team collaboration
- Problem solving
- Conflict resolution
- Customer complaint handling
- Resilience and composure
- Empathy and compassion
- Critical observation
Hobbies and Interests
- Outdoor fitness including running
- Gardening and being part of a gardening community at a local allotment
- Reading
Languages
Polish
Fluent
Timeline
Classroom Assistant (Work experience)
Pure College
06.2024 - 06.2024
Classroom Assistant (Work experience)
Lisburne School
01.2023 - 02.2023
BSc (Hons) - Psychology
Manchester Metropolitan University
09.2022 - 05.2025
Bar and Waitressing staff
The Spring Gardens Beer Emporium and Eatery
06.2021 - 05.2025
A-levels - Psychology, Sociology, Criminology
Aquinas College
09.2020 - 06.2022
GCSEs - English, Maths, Science
Harrytown Catholic High-school
Similar Profiles
LISA M. SPAETZEL/RASTETTERLISA M. SPAETZEL/RASTETTER
MANAGER at PRESS BOX SPORTS EMPORIUM & EATERYMANAGER at PRESS BOX SPORTS EMPORIUM & EATERY
Karol RajskiKarol Rajski
Restaurant Manager at Duck Pond Eatery And Beer GardenRestaurant Manager at Duck Pond Eatery And Beer Garden
Lauren RenoLauren Reno
CNA at Spring Gardens Senior LivingCNA at Spring Gardens Senior Living
Demi-lee MurrayDemi-lee Murray
Team leader/Floor Manager/Compliance/Sales Advisor at Project solar U.K.Team leader/Floor Manager/Compliance/Sales Advisor at Project solar U.K.
Armaan IlyasArmaan Ilyas
Car wash at Reddish motor companyCar wash at Reddish motor company