Fern Gallagher
Redhill,Surrey
Summary
I'm a friendly and hard-working 17-year-old with experience working as floor staff in a busy pub. I'm confident talking to customers, staying organised, and working well with a team. I enjoy fast-paced environments and always try to make sure customers have a good experience. I'm now looking to bring my people skills and positive attitude into a restaurant role where I can learn more and continue developing.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Bar Support Staff
Pilgrim Brewery
Reigate, Surrey
02.2024 - Current
- Welcomed customers and made sure they were looked after throughout their visit.
- Served food and drinks quickly and professionally.
- Kept the floor area clean, tidy, and safe for guests.
- Cleared tables, collected glasses, and handled general upkeep during busy periods.
- Helped with opening and closing duties, including restocking and organising.
- Worked closely with the bar and kitchen teams to keep service running smoothly.
- Assisted customers with any questions or requests to make their experience enjoyable.
Education
GCSEs -
Carrington School
Redhill, Surrey 09.2019 - 06.2024
NVQ Level 3 -
Reigate College
Reigate, Surrey 09.2024 -
Skills
- Customer service
- Time management
- Patience
- Responsibility
- Adaptability
- Professional phone etiquette
- Cleaning assistance
- Food and hygiene awareness
Certification
Level 2 Food and Hygiene and Safety (Catering)
Completion on January 9, 2025
Timeline
NVQ Level 3 -
Reigate College
09.2024 -
Bar Support Staff
Pilgrim Brewery
02.2024 - Current
GCSEs -
Carrington School
09.2019 - 06.2024