Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Custom
Timeline
Generic

Wesley Rickards

Southend,Essex

Summary

Senior Product Manager looking to utilise my experience in banking (transaction and client screening) and investments by helping to create revolutionary products that are accessible to everyone.

Overview

9
9
years of professional experience

Work history

Head of Product – Enabling Function

Ebury
London
05.2023 - Current
  • Individually responsible for the “Enabling” product function @ Ebury managing 10 cross-functional teams globally including:
  • Origination and Sales Enablement: Driving business growth by refining client acquisition and developing scalable solutions that empower the sales teams.
  • Global Onboarding & Client Management: Spearheading the design and execution of verticalised onboarding processes and robust compliance management, including CRR, EDD, and ODD, ensuring global scalability through regulation.
  • Growth: Leveraging large language models to revolutionise client engagement, optimise sales processes through Ebury’s Co-Pilot, a tool that learns through data-driven insights.
  • Online Platforms: Leading the development of Ebury's online platforms to offer clients a world-class experience. Taking complex commercial requirements and turning them into products for clients.
  • Financial Crime: Working closely with compliance and operations teams to ensure adherence to financial crime regulations, aligning our platforms with legal, regulatory, and commercial standards..
  • Owner and executor of our Product Strategy which focuses on
  • Enabling our Sales Teams to have valuable conversations with prospects and clients - “how do we contact the right client at the right time, with the right information to help them make the right financial decisions”.
  • Helping clients to understand how our complex solutions can solve their business problems.

Senior Product Manager

Oval Money
London
01.2022 - Current
  • Leading and mentoring a team of 8 Product Managers to align with the business strategy
  • Managing a large team of developers (Python, React Native, C#) to deliver complex investment and payments products
  • Developing and prioritising the product team’s roadmap in line with business strategy, client needs and IT resources
  • Continued execution from the idea through to production implementation, including UI/UX coordination, development, testing, communications plans and a complete rollout strategy with other departments.

Product Manager

Oval Money
London
10.2018 - 01.2022
  • Champion, own, facilitate and contribute on critical elements of the client facing mobile and web applications and back-end tools to operate the business
  • Collaborate with internal stakeholders to understand business requirements, technology standards and other considerations that influence outcomes, performance and user experience
  • Directly communicating with executive stakeholders offering feedback and solutions on strategic planning for the product roadmap and project rollout.

Premium Client Manager

GKFX
London
02.2017 - 08.2018
  • Offer high value clients a premium service, building personal relationships
  • Executing FX, equity, commodity, crypto and futures trading on behalf of my clients
  • Utilise appropriate CRM software to monitor individual clients and continually analyse their needs
  • Met and exceeded KPIs in terms of contacting clients, funding and trade volume
  • Actively pursuing innovative projects to be able to improve on our PCM offering
  • Assisting Compliance with complaints, advising of any suspicious trends/money laundering activity on clients’ accounts in accordance with money laundering rules.

Trading Services Associate

IG Group
London
09.2015 - 01.2017
  • Answering queries from an international client base
  • Supporting clients with high quality support and market information
  • Resolving any trade queries received internally and externally
  • Resolving trade disputes whilst liaising with clients
  • Discussing the markets and events with clients and colleagues.

Education

A Levels - EnglishEconomicsBusiness Studies

Shoeburyness High School

Skills

  • Qualified Business Analyst – BCS Practitioner Certificate
  • Proven to have strong interpersonal and communication skills with developers and the business stakeholders
  • Extremely interested in the financial markets trading leveraged products and crypto from 2016

Accomplishments

  • Implemented transaction and client screening APIs based on customer behaviour for card, SEPA direct debit and SEPA transfers.
  • Released new payment products including open banking, card payments, sepa payments to the Oval application.
  • Led the Oval banking migration project migrating 25,000 clients, 22,000 direct debits and €15m in investments from one external banking entity to another.
  • Lead the Brexit migration project which migrated over 5,000 clients, 7,500 positions and £20+ million in cash balances from our UK entity to our EU entity.
  • Delivered the following key features for ETX (now Oval) – new native registration, document upload, funding (including open banking) processes on mobile and web platforms.
  • Increased mobile trading revenue from £2.6m in 2019 to over £6m in 2020 from new app features.

Custom

  • Jira
  • Confluence
  • Firebase/Testflight
  • Google Analytics
  • Tableau
  • Metabase
  • Kibana
  • Microsoft Applications

Timeline

Head of Product – Enabling Function

Ebury
05.2023 - Current

Senior Product Manager

Oval Money
01.2022 - Current

Product Manager

Oval Money
10.2018 - 01.2022

Premium Client Manager

GKFX
02.2017 - 08.2018

Trading Services Associate

IG Group
09.2015 - 01.2017

A Levels - EnglishEconomicsBusiness Studies

Shoeburyness High School

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