Wendy Fok
Warrington,Cheshire
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
33
33
years of professional experience
7
7
years of post-secondary education
Work history
Administrative Assistant
Yeu Sing Construction Ltd
Hong Kong, Hong Kong
06.2019 - 12.2021
- Typed and proofread documents produced by other staff members.
- Took detailed minutes at meetings following instructions from senior team members.
- Ordered office supplies and researched new deals and suppliers.
- Called maintenance team to perform repairs and inspections on office equipment.
Administration Officer
Good Intelligent Development Engineering Ltd
Hong Kong, Hong Kong
04.2005 - 07.2010
- Developed top talent and coordinated background checks and on-boarding and exit processes .
- Spearheaded internal communication initiatives to foster timely order completion and deadline management.
- Cultivated and deepened relationships with customers by providing exceptional service.
- Managed daily payment processing in Excel and drafted daily financial documents.
- Provided administrative support, including processing purchase orders, service contracts and financial reports.
Administrative Assistant
OBM Holdings Co Ltd
Hong Kong, Hong Kong
01.2003 - 03.2005
- Typed and proofread documents produced by other staff members.
- Took detailed minutes at meetings following instructions from senior team members.
- Ordered office supplies and researched new deals and suppliers.
- Called maintenance team to perform repairs and inspections on office equipment.
- Provided printing, photocopying scanning support to colleagues.
- Acted as main contact for internal and external clients.
Sales Executive
ABN Amro Bank
Hong Kong, Hong Kong
01.2002 - 12.2002
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Used cold-calling, email outreach and LinkedIn to source and develop opportunities.
Senior Sales Executive
Wah Lam Building Materials Ltd
Hong Kong, Hong Kong
10.2000 - 01.2002
- Developed profitable relationships with high-spending clientele by successfully employing rapport-building techniques.
- Tailored sales approach to meet individual client needs, nurturing meaningful relationships to drive revenue.
- Maintained close and regular contact with assigned clients to nurture long-term relationships.
- Generated leads through cold calling, industry networking and social media to reach monthly targets.
Sales Executive
Instant Data Forms Ltd
Hong Kong, Hong Kong
08.1998 - 10.2000
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Analysed industry and competitor trends to enhance sales strategy.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Account Executive
Telecom Directories Ltd
Hong Kong, Hong Kong
03.1997 - 05.1998
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Pursued new leads each month to reach targeted quota.
- Designed sales strategies to exceed target quotas.
Account Executive
International Bank of Asia
Hong Kong, Hong Kong
08.1991 - 08.1996
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Pursued new leads each month to reach targeted quota.
- Designed sales strategies to exceed target quotas.
Clerk
Bermuda Trust (Far East) Ltd
Hong Kong, Hong Kong
04.1990 - 08.1991
- Managed complaints and escalated major concerns to management.
- Assisted accountant in managing accounts receivables and payables to support bookeeping practices.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
Clerk
Indian Overseas Bank
Hong Kong, Hong Kong
12.1988 - 02.1990
- Organised events, booked conference rooms and communicated with caterers.
- Answered phones, replied to emails and directed calls to appropriate department.
- Scheduled appointments, meetings and travel accommodations for managers.
Education
LCC - Business Studies
09.1987 - 06.1988
HKCEE - F1 to F5
09.1981 - 06.1987
Skills
- 80 wpm typing speed
- Record-keeping and bookkeeping
- Office supply management
- Microsoft Office
- Microsoft Word expertise
- Microsoft Outlook
Languages
English
Elementary
Timeline
Administrative Assistant - Yeu Sing Construction Ltd
06.2019 - 12.2021
Administration Officer - Good Intelligent Development Engineering Ltd
04.2005 - 07.2010
Administrative Assistant - OBM Holdings Co Ltd
01.2003 - 03.2005
Sales Executive - ABN Amro Bank
01.2002 - 12.2002
Senior Sales Executive - Wah Lam Building Materials Ltd
10.2000 - 01.2002
Sales Executive - Instant Data Forms Ltd
08.1998 - 10.2000
Account Executive - Telecom Directories Ltd
03.1997 - 05.1998
Account Executive - International Bank of Asia
08.1991 - 08.1996
Clerk - Bermuda Trust (Far East) Ltd
04.1990 - 08.1991
Clerk - Indian Overseas Bank
12.1988 - 02.1990
Caritas Centre For Further & Adult Education - LCC, Business Studies
09.1987 - 06.1988
Ning Po College - HKCEE, F1 to F5
09.1981 - 06.1987
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