Friendly Sales Advisor knowledgeable about fashion products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 3 years in fashion industry.
Hi, I’m
wei zhou
Southampton,英格兰
Summary
Overview
2
years of professional experience
Work history
CRIMSON DYNAMICSDalian, China
Exoskeleton Device Wearable Designer
05.2020 - 11.2020
Job overview
- Communicated with external structural engineering companies to prepare drawings for calculations.
- Attended site visits to carry out surveys for upcoming projects.
- Engaged clients face-to-face and through online meetings to provide advice on optimal design and production methods.
- Made drawings for manufacturing customised components.
Leaf CrownDalian, China
Fashion Designer Assistant
01.2021 - 12.2021
Job overview
- Collaborated with key stakeholders to develop seasonal collections through trend research, ideation, mood and fabric boards.
- Developed seasonal and brand style guides, schemes and colour pallettes for theme consistency.
- Researched and identified global micro and macro trends in fabrics, colours and garment functionality to inform product designs.
- Sketched artistic designs to communicate early planning stages.
ELLASSAYChang sha, China
Sales Advisor
01.2022 - 08.2022
Job overview
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Explained establishment policies to customers and offered advice on selections.
- Built rapport with new and existing customers to boost client retention.
Education
University of SouthamptonSouthampton
Bachelor of Arts from Fashion design
09/2018 - 06/2021
University overview
University of SouthamptonSouthampton
Master of Arts from fashion design
09/2022
University overview
Skills
- Customer complaint management
- Active selling
- Product training
- Promotional expertise
- Excellent oral communication
- Adobe Illustrator expertise
- Garment construction
- Fashion product development
- Digital photography
- Social media campaign analysis
Languages
Chinese (Mandarin)
Native
English
Advanced
Timeline
Sales Advisor
ELLASSAY
01.2022 - 08.2022
Fashion Designer Assistant
Leaf Crown
01.2021 - 12.2021
Exoskeleton Device Wearable Designer
CRIMSON DYNAMICS
05.2020 - 11.2020
University of Southampton
Bachelor of Arts from Fashion design
09/2018 - 06/2021
University of Southampton
Master of Arts from fashion design
09/2022
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