Waynes Delia

• Deliver multiple parcels daily to homes and businesses, following planned routes efficiently.
• Conduct routine vehicle checks and ensure safe loading and unloading of goods.
• Use handheld devices to scan items, track deliveries, and capture proof of delivery.
• Provide friendly customer service and follow company procedures for returns or delivery issues.
• Managed over 200 deliveries per day.

• Collect and Load Waste: Safely collect and load waste from residential and commercial sites, ensuring efficient use of vehicle space.
• Drive and Maintain Vehicles: Operate vehicles responsibly, perform daily vehicle checks, and report any issues promptly.
• Customer Service & Reporting: Interact professionally with customers, provide service updates, and complete job records using company systems.
• Safety and Environmental Compliance: Follow all health, safety, and recycling guidelines to ensure responsible and legal waste disposal.

Yard Operative

• Managed stock organization in yard, ensuring materials were stored safely and efficiently.
• Assisted customers with loading and unloading goods while maintaining high level of customer service.
• Conducted regular stock checks and assisted with inventory management.
• Maintained health and safety standards in yard, ensuring clean and hazard-free work environment.

Delivery Driver

• Collected and delivered waste from residential and commercial customers across designated routes.
• Ensured vehicle safety checks were completed daily and adhered to road and safety regulations.
• Maintained high standards of customer service during collections and deliveries.

• Assisted customers with selecting and hiring correct tools and equipment for various projects.
• Managed stock levels, checked equipment availability, and processed hire transactions.
• Checked tools in and out, performed basic maintenance, and ensured all safety checks were completed.
• Provided excellent customer service by advising on proper tool usage and safety guidelines, this has enable be to increased sales by 10%.

• Followed designated routes to deliver goods.
• Guaranteed proper food temperature on arrival, using thermal bags to retain heat.
• Worked as a Delivery Rider for Deliveroo, to deliver goods to customers and providing excellent customer service skills by putting customer’s needs first.

• Stored received goods in logical and organised manner and maintained clear and hazard-free work sites.
• Drove forklift trucks responsibly, upholding staff and environment safety, by loading and unloading pallets and materials safely on vehicles for onward processing.
• Placing and moving vehicles onto cantilever racking systems and moving vehicles around site.
• Ensure daily/weekly checks are complete on FLT to a very high Health & Safety.

• Monitored forklift operation to maintain safe working order, promptly reporting issues to managers.
• Cleaning and tidying up yard to high standard. Also assisting with machining materials such as timber
• Maintaining good relationship with clients and suppliers, where I gained excellent customer service by understanding their needs and delivering excellent customer service management.