Rubian Raina
Wolverhampton
Summary
Multilingual professional fluent in English, Hindi, Punjabi, and Urdu, with a strong foundation in customer service and organisational skills. Demonstrates expertise in marketing strategies and a solid understanding of business ethics. Proficient in driving, aiming to leverage these skills to enhance business operations and customer satisfaction.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work history
Multi drop delivery driver
DHL
Stafford, Staffordshire
2025.07 - 2026.08
- Planned delivery routes using GPS, minimising delays and ensuring timely deliveries.
- Adapted to new delivery routes, enhancing overall delivery productivity and responsiveness.
- Managed delivery paperwork to maintain organised records for each delivery run.
Warehouse worker
DX Freight
Tipton, Sandwell
2025.02 - 2025.07
- Unloaded deliveries and sorted items into designated storage areas, maintaining organisation.
- Adhered to warehouse safety protocols, ensuring safe practices and minimising handling errors.
- Coordinated with team members to ensure timely and accurate task completion.
Manager's assistant
Dream Express Furniture
Walsall, England
2023.01 - 2025.01
- Provided customer service on behalf of management, effectively resolving client issues to maintain strong client relationships.
- Delivered customer service during deliveries by addressing questions and resolving concerns to enhance customer satisfaction.
- Drove delivery vehicles to transport furniture between stores and customer homes, ensuring timely and safe delivery.
Site supervisor
unique homes
punjab, india
2022.01 - 2023.12
- Managed site safety and security to mitigate risks of intrusion and vandalism, ensuring worker safety.
- Procured materials to maintain continuous site workflow.
- Delivered daily briefings to ensure team alignment on project goals.
Education
Master of Science - project management
University of West London
London 2023.01 - 2024.12
Bachelor of Science - civil engg
Punjab University
indiaSkills
English (fluent), Hindi (fluent), Punjabi (fluent), Urdu (fluent)
- Customer service
- Organisational skills
- Driving
- Marketing strategies
- Business ethics understanding
Timeline
Multi drop delivery driver
DHL
2025.07 - 2026.08
Warehouse worker
DX Freight
2025.02 - 2025.07
Master of Science - project management
University of West London
2023.01 - 2024.12
Manager's assistant
Dream Express Furniture
2023.01 - 2025.01
Site supervisor
unique homes
2022.01 - 2023.12
Bachelor of Science - civil engg
Punjab University