Friendly and driven individual with strong communication and problem-solving skills, coupled with ability to adapt to new challenges quickly. Adept in customer interactions and conflict resolution. Ready to enhance customer satisfaction and contribute to team success. Focused Customer Service Representative skilled in customer relationship development and sales.
Hi, I’m
Waseem Akhtar
Dubai ,United Arab emirates
Summary
Work History
Al baik restaurant Fujairah , United Arab Emirates
Customer Service Representative
12 2018 - 12 2020
Job overview
- Processed inbound customer calls, providing information on service or product upgrades
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Developed sales materials and promotional content to enhance interactions with customers.
Green al seih restaurant Al suwayq, Oman
Customer service representative
01 2017 - 10 2018
Job overview
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Maintained excellent client satisfaction by providing in-depth support.
- Set appointments with field teams to carry out service changes or deliver new products.
Txm supply llcDubai , United Arab Emirates
Customer service representative
01 2022 - Current
Job overview
- Listened actively to offer accurate information and best solution to their needs.
- Advised customers on availability, pricing and location of products.
- Implemented customer follow up to uphold service standards.
- Shared informational brochures and details about policies to help guests make decisions.
Education
Allama iqbal school & college
Higher Secondary School from Science
07/2006 - 08/2008
University Overview
Allama iqbal school & college
Intermediate from Arts
02/2009 - 03/2011
University Overview
Skills
- Exceptional communication
- Team management
- Multi-line phone talent
- Shipping and receiving
- Problem solver
- Creative problem solving
- Telephone skills
Languages
Arabic
Fluent
English
Fluent
Hindi
Fluent
Urdu
Fluent
Visa status
Visa status
- visa in cancelation process.
Timeline
Customer Service Representative
Al baik restaurant
12 2018 - 12 2020
Customer service representative
Green al seih restaurant
01 2017 - 10 2018
Customer service representative
Txm supply llc
01 2022 - Current
Allama iqbal school & college
Higher Secondary School from Science
07/2006 - 08/2008
Allama iqbal school & college
Intermediate from Arts
02/2009 - 03/2011
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