WAQAS JADOON
Wembley
Summary
Product Owner with a proven record of delivering high‑impact sports data products, leading cross‑functional teams, and driving end‑to‑end product lifecycle execution. Skilled in product visioning, backlog prioritisation, stakeholder alignment, and technical integration across complex ecosystems. Certified Scrum Product Owner with strong analytical, documentation, and user‑centric decision‑making capabilities. Adept at transforming business needs into actionable roadmaps, optimising processes, and enabling seamless customer adoption.
Overview
9
9
years of professional experience
Work history
Product Owner
IMG Arena
London
2022.06 - 2026.02
- Delivered tailored Event Centres for prominent stakeholders, including R&A and Ryder Cup.
- Developed IMGA Demo Console, enhancing product integration and accelerating revenue growth.
- Established product vision, ensuring alignment among stakeholders and teams.
- Led cross-functional teams to launch Event Centres ahead of schedule.
- Executed in-depth training sessions, enabling effective customer integration of products.
- Conducted thorough market assessments to guide feature integration into existing products.
- Prioritised product backlog to deliver highest value features effectively.
- Facilitated regular team meetings to monitor progress towards objectives.
Integrations Manager
IMG Arena
London
2021.09 - 2022.06
- Delivered product demonstrations to clients, facilitating seamless API integration.
- Collaborated with development teams to enhance integration change management processes.
- Maintained existing product integrations and established new client integrations.
- Created and updated comprehensive product documentation.
- Facilitated key project meetings and steering committees to drive initiatives forward.
- Engaged with senior stakeholders to ensure milestone achievement and provide progress reports.
- Executed end-to-end testing for multiple products to guarantee functionality.
- Managed B2B customer relationships as primary contact for technical integration partners.
Senior Support Desk Analyst
DAZN
2016.12 - 2021.08
- Managed incident processes, ensuring alignment with business expectations and effective communication.
- Developed expertise in Opta processes and products through dedicated study and application.
- Created and maintained comprehensive process documentation via cross-departmental collaboration.
- Analysed incident reports to generate problem tickets for recurring issues.
- Coordinated notifications and communications for incidents with internal and external stakeholders.
- Produced detailed incident reports and weekly RCA analyses to drive permanent resolutions.
- Enhanced productivity of Opta Support Desk by implementing streamlined processes and quality controls.
- Conducted line management duties, including goal setting, recruitment, and performance feedback.
Education
Certified SAFe® 6 Product Owner/Product Manager - Product Management
SAFe
London 2024.09 -
ITIL Foundation - undefined
Skills
Product Ownership & Delivery
- Product vision, strategy, and roadmapping
- Backlog management & prioritisation
- User stories, acceptance criteria, refinement
- Agile delivery (Scrum, Kanban) – CSPO, SAFe POPM
Technical & Analytical
- API integrations & technical documentation
- Market research & data‑driven decision making
- End‑to‑end testing & quality assurance
- Operational excellence & process optimisation
Tools
Jira Confluence Figma Trello Monday Scrum Kanban
Languages
English
Urdu
Punjabi
Affiliations
- Cricket, Video Games, Hiking, DIY