Wail Haidarah
Birmingham,UK
Summary
Accomplished IT professional with extensive expertise in operating systems, including Windows and Linux, and a strong foundation in networking, hardware, and software solutions. Proficient in configuring LANs, VPNs, and firewalls, with a deep understanding of computer hardware installation and configuration. Skilled in programming languages such as C, C++, Java, and SQL, alongside experience with security systems like intrusion detection and prevention. Adept at utilising the MS Office Suite and Microsoft Exchange to enhance productivity. Committed to leveraging technical skills to drive innovation and efficiency within dynamic IT environments.
Overview
20
20
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work history
Assisstant Manager
Mcdonald’s
Maarssen, Utrecht
08.2024 - 09.2024
- Oversaw daily restaurant operations from team leading to customer experience.
Information Technology Consultant
White Line Shipping & Cargo L.L.C
Dubai
07.2013 - 07.2023
- Provided strategic advice on using technology to achieve goals.
- Managed IT initiatives and collaborate with in-house technical staff.
- Trained users in new and existing IT systems.
- Provided assistance with technical issues.
- Revised existing systems and suggest improvements.
Information Technology Technician
White Line Shipping & Cargo L.L.C
Dubai
07.2006 - 06.2013
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
- Developed and maintained local networks in ways that optimize performance.
- Ensured security and privacy of networks and computer systems.
- Provided orientation and guidance to users on how to operate new software and computer equipment.
- Performed troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
Receptionist
White Line Shipping & Cargo L.L.C
Dubai, UNITED ARAB EMIRATES
07.2006 - 06.2013
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Handled appointment scheduling to ensure smooth daily operations.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
IT Technician
Digital Systems Net
Sharjah
06.2004 - 07.2004
- Setup workstations with computers and necessary peripheral devices.
- Checked computer hardware (HDD, mice, keyboards etc.) to ensure functionality.
- Installed and configured appropriate software and functions according to specifications.
Data Entry Clerk
National Trading & Developing Establishment
Dubai
05.2004 - 06.2004
- Entered customer and account data from source documents within time limits.
- Compiled, verified accuracy and sorting information to prepare source data for computer entry.
- Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
Education
Bachelor of Science - Computer Sciences
University of Sharjah
Skills
- Operating Systems: Windows XP / 7 / 81 / Server 2008 R2 / Server 2012 / Linux & Mac
- Networking: Installing, Firewalls, Configuring LANs, VPNs, Modems, and Switches & PABX telephone Systems
- Hardware: Extensive knowledge of computer hardware (Installing & Configuring)
- Software: MS Office Suite, Microsoft Exchange, Hyper-V & Data Recovery
- Programming Languages: C, C, Java, & SQL
- Security: Intrusion Detection Systems & Intrusion Prevention Systems
Websites
Certification
- CompTIA Security+ Certified (Verification Code: QDO4GDKV5ZL6VW9K ).
- CompTIA Network+ Certified (Verification Code: 9073EL313R406FJ ).
- CompTIA A+ Certified (Verification Code: GX4TEBXG1K1QCE82 ).
- To Verify the Certificates: verify.comptia.org
- Certificate in Computer Maintenance.(with Grade: Excellent).
- Certificate in Introduction to Oracle SQL. (With Grade: Excellent).
Languages
Arabic : Fluent
English : Proficient
Dutch : Intermediate
Volunteer Experience
Birmingham, UK, To date, I have assisted many friends in Birmingham by providing in-person English translation during their appointments with the Job Centre, RMC, GPs, and banks, as well as written communication support via email with the Home Office., Also, I am helping my friends in the hotel to deal with the all related refugee matters here in the UK.
Accomplishments
- Honored the title “CompTIA Secure Infrastructure Specialist”.
- Honored the title “CompTIA IT Operations Specialist”.
- Certificate of recognition from Dubai World Trade Centre for participating in the biggest IT exhibition in the Middle East “Gitex 2005 Exhibition”.
- Certificate of recognition for participating in the second programming contest at the University Of Sharjah.
Timeline
Assisstant Manager
Mcdonald’s
08.2024 - 09.2024
Information Technology Consultant
White Line Shipping & Cargo L.L.C
07.2013 - 07.2023
Receptionist
White Line Shipping & Cargo L.L.C
07.2006 - 06.2013
Information Technology Technician
White Line Shipping & Cargo L.L.C
07.2006 - 06.2013
IT Technician
Digital Systems Net
06.2004 - 07.2004
Data Entry Clerk
National Trading & Developing Establishment
05.2004 - 06.2004
Bachelor of Science - Computer Sciences
University of Sharjah
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