Vera Tavares
Birmingham,UK
Summary
Strategic HR leader with extensive experience in Talent Acquisition, Onboarding, HR Services and Diversity, Inclusion, and Belonging (DI&B) fields. Implemented and delivered the rollout of leadership and performance frameworks within complex organisations locally and internationally. Skilled in utilising workforce data to enhance planning and drive continuous improvement, while effectively collaborating with senior stakeholders on tailored initiatives and strategies. Recognised for advancing transformational change programs (e.g. in diversity and inclusion programmes) and fostering strong relationships to ensure effective HR strategy execution and achieve expected outcomes and benefits.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Resourcing Admin Lead (People Services)
British Broadcasting Corporation (BBC)
Birmingham, UK
04.2025 - 12.2025
- Led high-performing team to drive operational excellence in interview lifecycle management, achieving SLA goals in last quarter by 100%.
- Ensured seamless coordination for internal and external talent acquisition processes by gathering monthly feedback and collaborating with Talent Acquisition team.
- Collaborated with Talent Acquisition, hiring managers, and stakeholders to maintain high-quality candidate experience by conducting and analysing internal audits results.
- Reviewed recruitment processes and customer feedback to align with workforce planning goals.
- Oversaw strategic projects to enhance employee experience and product offerings, expected to improve by 20%.
- Designed and delivered transition pathways that promoted retention and mitigated risks.
- Uphold BBC values through effective project management and stakeholder engagement through dedicated Team goals session and Quality in Service delivery for seamless service delivery.
- Mentored senior team members to foster professional growth and career development.
HR Business Partner - HR Change Team (Attachment)
British Broadcasting Corporation (BBC)
Birmingham, UK
10.2024 - 04.2025
- Co-managed critical divisional workstreams, facilitating leadership programme for organisational transformation.
- Collaborated with central organisational leads to ensure seamless project delivery on theAccelerated Voluntary Redundancy Pan-BBC programme.
- Rigorously tracked savings initiatives and mitigated risks while ensuring governance compliance to support budget alignment.
- Monitored emerging business priorities, briefing Senior/HR Business Partners on anticipated challenges and actions.
- Built cross-divisional relationships by partnering with change leaders and Exco members for pan-BBC programme deployment.
- Provided leadership support to over 300 leaders, achieving 90% positive feedback rating in five months.
- Streamlined training content and co-facilitated HR workshops on change management strategies to minimise disruption.
- Designed employee surveys and conducted feedback sessions to gather actionable insights for continuous improvement.
Programme Management (80:20 Placement)
British Broadcasting Corporation (BBC)
Birmingham, UK
06.2024 - 09.2024
- Deepened understanding of BBC Diversity & Inclusion programme, aligning strategic objectives with business goals.
- Collaborated with Programme Lead to support various workstreams for successful implementation.
- Coordinated engagement sessions that unified project team and stakeholders, accelerating task completion by 40%.
- Streamlined risk mitigation through robust stakeholder involvement, enhancing project resilience.
- Delivered actionable insights to Programme Lead, empowering data-driven decision-making aligned with HR initiatives.
- Championed compliance by enforcing adherence to organisational objectives and performance standards.
- Ensured all deliverables met high-impact benchmarks, contributing to sustainable programme success.
- Executed activities supporting closure of BBC's "50:20:12" 2024 initiatives/strategy and welcoming bespoke BBC Diversity, Inclusion and Belonging Strategy
- Coordinated stakeholder engagement activities to ensure alignment with project objectives.
HR Services People Manager
British Broadcasting Corporation (BBC)
Birmingham, UK
05.2023 - 09.2024
- Coached high-performing team, achieving 100% improvement in service levels last quarter.
- Developed and implemented team goals aligned with business strategy, ensuring clarity and understanding.
- Managed complex employee relations cases, resolving 90% of disputes within 10 months.
- Streamlined HR reporting process through automation, reducing manual interventions by 50%.
- Facilitated knowledge-sharing sessions to enhance cross-functional alignment with organisational strategy.
- Collaborated with senior stakeholders to improve trust in HR processes and service delivery to achieve business goals.
- Led continuous improvement initiatives, (e.g., HR Hackathon events) to boost employee engagement and collaboration.
Acting HR Onboarding People Manager (Four-month Appointment)
British Broadcasting Corporation (BBC)
Birmingham, UK
06.2023 - 09.2023
- Managed HR team to oversee HR onboarding processes.
- Led post-automation support for 'SuccessFactors', reducing system downtime by 25% within four months.
- Collaborated with Technology team to expedite issue resolution.
- Engaged Onboarding team in continuous improvement initiatives, co-developing action plans that reduced execution barriers by 20%.
- Established flexible working arrangements and individual check-in meetings to enhance team wellbeing.
- Improved team morale significantly after digital transformation impacted processes.
HR Operations People Manager (Overseeing Western Europe Countries, UK & Ireland)
Mondelez International
Birmingham, Birmingham
10.2021 - 05.2023
- Directed People Services advisory team to prioritise effectively through enabling technologies.
- Developed action plans aligned with business goals, implementing and monitoring quality standards.
- Partnered with international senior stakeholders to refine HR service strategies and drive digital innovation.
- Introduced tailored KPIs and lean methodologies, boosting employee productivity by 20%.
- Led automation initiatives within core HR systems, reducing processing times by 20%.
- Elevated SLA compliance to 90%, enhancing service delivery and operational efficiency.
- Ensured compliance with local regulations and cultural considerations, improving collaboration by 80%.
- Mentored team members and organised initiatives that increased engagement and retention by 50%.
- Led HR operations across diverse regions, ensuring compliance with local regulations and policies.
DE&I Communications Co-Lead (Co-Founder of a Staff Network)
Mondelez International
Birmingham, West Midlands
12.2019 - 12.2022
- Partnered with Senior Leadership Team to embed diversity, equity, and inclusion across the organisation and launched a bespoke Staff Network strengthening business commitments and D&I strategies.
- Co-led initiatives fostering inclusive culture between diverse employee groups and executive decision-makers.
- Launched targeted mentorship programme empowering leadership team to raise awareness in DE&I topics.
- Co-founded internal staff network promoting cultural diversity awareness and facilitating cross-cultural collaboration.
- Directed high-impact DE&I projects, including mentoring programmes and outreach initiatives, enhancing inclusivity and engagement by 30% across the company.
- Managed annual diversity programmes budget while engaging executive leadership to sustain DE&I efforts.
HR Specialist (International Team)/ SAP Subject Matter Expert
Mondelez International
Birmingham, West Midlands
05.2018 - 09.2021
- Executed essential HR functions to ensure effective HR operations and administrative support.
- Managed HR records and onboarding processes, enhancing operational efficiency.
- Analysed HR metrics to inform process improvements and strategic decision-making.
- Led digital transformation project to implement new HR system for 1,000+ employees.
- Designed SOPs and coordinated training for global colleagues, achieving 100% readiness score.
- Co-created engagement strategies that improved system adoption during digital transformation.
- Cultivated relationships with stakeholders to identify barriers, enhancing HR service delivery by 80%.
- Provided expert guidance on HR policies, promoting best practices across the organisation.
Workforce HR Administrator (International Team) / Continuous Improvement Champion
Mondelez International
Birmingham, West Midlands
08.2017 - 04.2018
- Executed essential HR functions to ensure effective operations and employee relations support.
- Delivered seamless Hire-to-Retire processes, achieving 90% internal audit scores.
- Drove continuous improvements that enhanced operational efficiency.
- Cultivated strong stakeholder relationships to foster collaboration and remove barriers.
- Led strategic projects and continuous improvement committee for process optimisation.
- Elevated employee experience through targeted initiatives and feedback collection.
- Championed high-performing work culture by promoting teamwork and accountability.
Education
Postgraduate Master of Science - Information Technology for Systems & Organisations
University of Lisbon
Lisbon 10.2014 - 04.2019
Bachelor of Science - Human Resources Management
Lisbon University
Lisbon 09.2010 - 07.2013
Skills
- Project & Programme Management
- Leadership Development & Coaching
- Organisational Change & Transformation
- HR Strategy & Business Partnering
- Stakeholder & Leadership Management
- Data Analytics & Workforce Planning
- Diversity, Equity & Inclusion (DEI)
- Agile & Lean Six Sigma Methodologies
- Microsoft Office/ 365 Co-pilot/HR/IT Systems & Apps
Certification
- APM Project Management Qualification Training (PMQ)
- Google Project Management Certificate - Google
- Generative AI for Business Leaders - LinkedIn
- Intelligent Automation for Project Managers - LinkedIn
- Lean Six Sigma - Yellow Belt - Mondelez International
- Agile Foundations - Project Management Institute (PMI)
- Project Management Simplified - Project Management Institute (PMI)
Affiliations
- Crossfit
- Reading Non-Fiction Books
- Public Speaking - D&I Initiatives
References
References available upon request.
Timeline
Resourcing Admin Lead (People Services)
British Broadcasting Corporation (BBC)
04.2025 - 12.2025
HR Business Partner - HR Change Team (Attachment)
British Broadcasting Corporation (BBC)
10.2024 - 04.2025
Programme Management (80:20 Placement)
British Broadcasting Corporation (BBC)
06.2024 - 09.2024
Acting HR Onboarding People Manager (Four-month Appointment)
British Broadcasting Corporation (BBC)
06.2023 - 09.2023
HR Services People Manager
British Broadcasting Corporation (BBC)
05.2023 - 09.2024
HR Operations People Manager (Overseeing Western Europe Countries, UK & Ireland)
Mondelez International
10.2021 - 05.2023
DE&I Communications Co-Lead (Co-Founder of a Staff Network)
Mondelez International
12.2019 - 12.2022
HR Specialist (International Team)/ SAP Subject Matter Expert
Mondelez International
05.2018 - 09.2021
Workforce HR Administrator (International Team) / Continuous Improvement Champion
Mondelez International
08.2017 - 04.2018
Postgraduate Master of Science - Information Technology for Systems & Organisations
University of Lisbon
10.2014 - 04.2019
Bachelor of Science - Human Resources Management
Lisbon University
09.2010 - 07.2013