Wai Kwok Lo
Rosewell,Midlothian
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Dependable in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Security officer
Mandarin Oriental Hotel Hong Kong
Hong Kong
07.2017 - 03.2021
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Upheld strict access controls for ensuring building security.
- Secured cash and valuables against on-property loss or interference during transport.
- Remained flexible in rapidly moving environment and adapted to developing situations.
- Identified safety risks by analysing reports and camera footage.
- Managed lost property system effectively, returning items to rightful owners promptly.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Checked ID cards and documented details in security log.
- Patrolled premises regularly, contributing to a safe work environment.
- Screened passengers and belongings to clear for boarding.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Kept entrances secure with consistent visitor, personnel and package screening.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Investigated alarms and incidents with rigorous evidence collection.
- Eliminated unauthorised access through effective employee and visitor screening.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Worked in security control room to continuously monitor CCTV feeds.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Created hazard-free environment by reporting on building damage and irregularities.
- Provided assistance during fire safety checks, improving overall workplace safety.
Security officer
Grand Hyatt Hong Kong
Hong Kong
04.2010 - 06.2017
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Provided assistance during fire safety checks, improving overall workplace safety.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Inspected access points for signs of tampering and secured against misuse.
- Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
- Kept entrances secure with consistent visitor, personnel and package screening.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Patrolled premises regularly, contributing to a safe work environment.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Investigated alarms and incidents with rigorous evidence collection.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Worked in security control room to continuously monitor CCTV feeds.
- Secured cash and valuables against on-property loss or interference during transport.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Checked ID cards and documented details in security log.
- Identified safety risks by analysing reports and camera footage.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Upheld strict access controls for ensuring building security.
- Ensured smooth traffic flow in the car park by directing vehicles efficiently.
Education
Scottish Qualifications Certificate - O and Higher level
Stevenson College
Edinburgh 09.1986 - 06.1987
Skills
- Access control system knowledge
- Customer service dedication
- Crowd control
- Customer Service
- Patrol adeptness
- Body search procedures
- Property protection capabilities
- Access control systems
- Radio communications
- Emergency evacuation
- Fire safety knowledge
- Intercom systems use
- Public safety knowledge
- CCTV monitoring
- Public area safety checks
- Crowd control strategies
- Premises patrol
- Evacuation protocols
- Security risk analysis
Affiliations
- Hiking and Swimming
Languages
English
Upper intermediate
Chinese (Cantonese)
Fluent
Chinese (Mandarin)
Fluent
Timeline
Security officer
Mandarin Oriental Hotel Hong Kong
07.2017 - 03.2021
Security officer
Grand Hyatt Hong Kong
04.2010 - 06.2017
Scottish Qualifications Certificate - O and Higher level
Stevenson College
09.1986 - 06.1987
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