I am a reliable Support Worker with six years of experience. I am confident in delivering medication management and care planning with person-centred approach. I have very strong interpersonal and communication skills, coupled with a compassionate approach to supporting individuals.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
General Assistant
39 Essex Chambers
London
03.2024 - 02.2025
Company Overview: Employed at a tier 1 Public law and Civil Law chambers
Responsible for a variety of administrative and organisational tasks including:
Data management and entry using advanced Microsoft Excel functions and formulas
Using Microsoft Excel for data analysis, reporting, and marketing-related tasks
Arranging and attending meetings with clients
Preparation of both electronic and hard copy court bundles
Providing IT and software support
Using the Chamber's electronic management system to prevent scheduling conflicts, manage room bookings and the organisation and administration of events
Contributing to team's efforts while effectively managing own individual workload
Employed at a tier 1 Public law and Civil Law chambers
Support worker
Norwood
Hendon
07.2023 - 06.2024
Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Administered medication according to schedule, promoting optimal health outcomes.
Completed housekeeping tasks resulting in a clean, safe home environment.
Working with local authorities to deliver wide-ranging services, including residential and supported living accommodation.
Using specialist equipment including ceiling track hoists, a manual hoist, profiling beds, and an assisted bath.
Supported vulnerable people to be independent and live a fulfilling life:
Supported and encouraging the development of personal skills through hobbies and interests.
Accompanying individuals to routine appointments.
Teaching life skills such as budgeting, shopping, and paying bills.
Assisting with personal care and administering medication.
Waking night support worker
Care Assist
London, Ealing and Harrow
03.2022 - 10.2023
Assisted in all aspects of personal care, retaining comfort and dignity.
Monitored client health conditions and reported immediate issues to manager.
Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
Submitted reports to manager regarding status of client.
Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
Observed patient condition and behaviour closely, reporting changes or concerns promptly.
Mental health support worker
Next Step Support
London
01.2022 - 01.2023
Managed a diverse caseload of individuals with substance issues and housing needs, taking responsibility for all engagement phases (assessment, care planning, clinical treatment, and through-care)
Advised new and expectant mothers dealing with both Interim and Final care orders under Section 31 of the Children Act 1989
Criminal justice rehabilitation/recovery services: worked closely with Probation Services, prisons, and the police to provide a rapid, tailored response to individuals
Provided pre-tenancy support and collaborated with both the housing provider and referral agency to ensure service users could sustain their tenancy and progress towards independence in their new homes
Provided one-on-one support to victims of human trafficking and prostitution
Worked in accordance with the Crown Prosecution Service's legal guidance on prostitution and the exploitation of prostitution
Waking Night Mental Health Support Worker
Creative Support
Liverpool
01.2020 - 01.2021
Company Overview: Supported Living Service
Waking night role, supporting women in one of the most challenged areas in Liverpool
Supported clients suffering from a range of mental health conditions such as schizophrenia, bipolar disorder, obsessive-compulsive disorder, etc
Administered medication and performed daily medication audits in accordance with CQC guidance
Exercised duty of care for people under the Deprivation of Liberty Safeguards and maintained relevant legal knowledge
Responsible for client finance management, including financial documentation and auditing
Supported Living Service
Forensic Mental Health Support Worker
Integrated Offender Management Service
Morecambe
01.2019 - 01.2021
Company Overview: Strawberry Gardens Forensic Unit
Worked in a medium-secure forensic unit for two years with individuals who had committed sexual offences against children
Supported clients with a range of learning difficulties, mental health issues, and hearing impairments
Maintained current knowledge of the Sexual Offences Act 2003, Mental Capacity Act 2005, and Deprivation of Liberty Safeguards
Prepared documentation for CPA review meetings and statutory reports as required by the Ministry of Justice
Responsible for maintaining knowledge of legislation to ensure full compliance with HCPC requirements and continuous service registration
Made informed recommendations that identified service user needs
Dynamically assessed and managed risk
Generated accessible reports for people of different intellectual abilities and backgrounds
Liaised with review officers, social workers, and psychiatric professionals to ensure service user concerns were appropriately addressed
Maintained a working knowledge of relevant UK/EC legislation and CQC Essential Standards for community-based care services
Strawberry Gardens Forensic Unit
Lancaster University
Lancaster
01.2017 - 01.2021
Company Overview: Miscarriages of Justice Law Clinic
Investigated wrongful convictions with a view to referral back to the Court of Appeal via the Criminal Cases Review Commission
Worked under the supervision of legal practitioners
All clients were imprisoned, therefore, advice was communicated through written forms of communication and telephone
Conducted meetings with clients
Organised bundles
Drafted letters and legal opinions
Developed knowledge of the Sexual Offences Act 2003
Conducted legal research and drafted research trails
Exercised professional duty to advocate indiscriminately by defending clients who were perpetrators of extreme offences
Efficiently used case management software to stay organised and comply with GDPR
Miscarriages of Justice Law Clinic
Education
Law LLB -
Lancaster University
Lancaster
01.2023 - /2021
A-Level -
Brigshaw Highschool
01.2015 - 01.2017
GCSE -
Brigshaw Highschool
Custom
Leeds Youth Council Member, 01/01/11, 01/01/16
Marshalling, The Hon Lord Justice Keehan., 10/01/23
Garden Court Chambers, Family Law Mini Pupillage., 01/01/24