Vlad Codreanu

Job Details:

the role is to provide reliable business and administrative support. This includes managing information, coordinating activities, and assisting staff and managers with tasks that help the service meet NHS standards, deadlines, and targets.

Responsibilities:

- Managing emails, letters, and telephone calls

- Managed patient records and maintained accurate data entry.

- Scheduling meetings and appointments

- Logging data using the NHS systems

- Handling and resolving documents

- Calling patients, and answering patient's calls

- Front Desk register helping patients with check-ins, forms and general inquiries at the front register

Achievements:

- Most calls made in one day

- Employee of the month

- Received positive feedback from patients.

Reference Available Upon Request

Responsibilities:

- Provided friendly and efficient table service to guests in a fast paced restaurant environment

- Worked closely with kitchen staff to ensure correct orders

- Helped other staff during busy times

- Used POS/Cash register to process payments

- Resolved customer concerns calmy and professionally

- Delivered top-tier customer service in a fast, high pressure environment.

Achievements:

- Received additional bonuses due to my good work

- Received positive feedback from customers and colleagues

- Contributed to the restaurant high online ratings

- Maintained a high standard of cleanliness and organisation, passing regular health and hygiene checks.