VIVIEN HENYEL

• SLT member, reporting directly to the CEO
• Maintaining compliance with employment laws whilst mitigating risks for the company.
• Managing all Employee Relations matters for 45 employees.
• Recruitment
• Training line managers on policy and process changes for implementation.
• Writing and maintained employee handbook covering company policies and mission statement.
• Designing and delivering leadership training program
• Enhancing employer brand image by leading corporate social responsibility initiatives.
• Building relationships with key stakeholders to gain support for HR objectives.
• HR strategy
• Using staff survey findings to implement enhanced working conditions and practices.
• Advising line managers on correct disciplinary procedures for compliant issue resolution.
• Streamlining HR processes, helping to increase departmental efficiencies.
• Boosting leader capability through effective coaching and advising.

• Fostering positive company culture by implementing innovative engagement initiatives.
• Advising Director on compensation decisions based on benchmark data, job analysis and external competitiveness.
• Delivering tailored training programmes to enhance team skills and productivity for all employees

Recruiting talent and managing the recruitment process within the SaaS space. As one of the top performers I've been successfully managing 14-16 positions at the same time.

Responsibilities:

• Executive Search
• Tech Recruitment
• Commercial Recruitment
• Full cycle Recruitment
• Stakeholder Management

• Full Cycle Recruitment in the UK, US, Singapore and Spain - Successfully filled all open positions in the business - average 10 niche hires per quarter ( regulatory compliance)
• Leading apprenticeship recruitment projects - partnering with Multiverse
• Project Management
• Training & Development: Planned and executed several interviewing and feedback trainings to hiring managers and C-level executives in collaboration with the other Talent Partner
• Recruitment Events and Employer Branding
• Enhancing Diversity and Inclusion - Eg. Women in tech, gender balanced pipelining, supporting underrepresented groups
• Administered background checks and references
• Preparing contracts
• Designed talent acquisition strategy
• Conducted hiring manager trainings
• Direct Sourcing
• Managing partnerships
• Linkedin, Hired, Indeed, Glassdoor, ATS (lever), HRIS, Docusign, G-workspace, Slack

• Ownership on all global Customer Success, Partnerships, SMB Sales, Enterprise Sales and Expansion hires
• Leadership: Responsible for one Talent Coordinator Intern - weekly check in, coaching, performance management, mentoring
• International Recruitment - covering the UK, US, EU, Middle East and Canada. Successfully recruited an average of 20 candidates per quarter.
• Full cycle recruitment - Sourcing, Screening, Interviews, Offers, Documentations
• Direct sourcing - Boolean research, LinkedIn is second nature
• Confident with LinkedIn recruiter, ATS systems, Slack, Excel spreadsheet, Google workspace, Slack, HRIS, CRM and more
• Project management - owning and managing talent acquisition projects from start to finish, managing the team
• Building relationships with stakeholders at all organisational levels
• Maximising candidate experience
• Right to work checks
• Posting and managing job adverts
• Helping hiring managers to write job descriptions
• Manual tracking
• Strategic hiring
• Managing all employee referrals
• Working with globalisation partners
• Creating and implementing processes
• Training team on new processes

I held 2 positions during my employment at Sky:

Recruitment Advisor

• Managing volume recruitment for Home Service Engineers, and Call Centre Agents
• Launchpad recruits - reviewing videos, troubleshooting, resetting questions
• Answering candidate queries to perfect the candidate experience
• Managing on-boarding for new employees
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• ATS,HRIS,CRM systems - Taleo, Salerforce, Launchpad, People portal

HR Generalist/Admin

• Processing change of details, salary changes
• TUPE project
• On-boarding and off boarding employees