Vishwa Mishra
Edinburgh,Midlothian
Summary
Highly skilled DevOps Engineer with extensive experience in managing and automating infrastructure using Jenkins, Docker, Kubernetes, Ansible, Puppet, and Chef. Proficient in cloud platforms including AWS, Azure, and Google Cloud, with a strong focus on services such as EC2, Lambda, S3, RDS, and VPC. Demonstrated expertise in monitoring and logging tools like Prometheus, Grafana, ELK Stack, Nagios, Splunk, and Dynatrace. Adept at implementing CI/CD pipelines and infrastructure as code using Terraform and CloudFormation. Strong background in network security protocols including SSL/TLS and IPsec. Committed to leveraging skills in Python, Java, C++, Git, SVN to drive continuous improvement in agile environments using Scrum and Kanban methodologies.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Platform engineer
CGI
03.2025 - Current
- AWS Platform Engineer specializing in securing and automating cloud environments. Experienced in IAM governance, Auth0 configuration, CI/CD enablement, and infrastructure-as-code testing to ensure compliant, scalable, and resilient platforms. In this project, I led the design, implementation, and operationalization of a multi-account, multi-region cloud platform using AWS services such as CloudFormation, IAM, ECS, S3, Secrets Manager, CloudWatch, EventBridge, and Systems Manager. My focus was on resilience, automation, and team enablement.
- Infrastructure Architecture & Hygiene
- Designed decoupled CloudFormation stacks with strict IAM tagging, parameterization, and naming conventions across environments
- Enforced repo hygiene across AWS Lambda services: linter configs, test coverage, and CodePipeline/CodeBuild CI/CD compliance
- Resolved Docker/ECR credential helper issues in VS Code dev containers, improving local development workflows
- Resilience & Fault Tolerance
- Authored resilience testing scenarios for Amazon ECS crashes, S3 bucket deletions, and regional outages using CloudWatch Alarms, EventBridge rules, and SSM automation
- Created runbooks, commissioning checklists, and maturity models aligned with NFR compliance and DR/BCP objectives
- Mapped fault tolerance levels to product impact using CloudWatch dashboards, Recovery Time Objectives (RTO), and Recovery Point Objectives (RPO)
- Operational Enablement
- Defined IAM permission sets for DBA support, granting scoped access to Bastion hosts, Secrets Manager, and SSM Session Manager
- Built operational dashboards using CloudWatch, QuickSight, and custom tagging strategies to make resilience visible and testable
- Enabled team commissioning through reusable SSM documents, onboarding guides, and scenario-based runbooks
- Automation & Governance
- Onboarded platform repositories to Renovate for automated dependency updates across Lambda, ECS, and containerized services
- Diagnosed and resolved onboarding PR failures due to pipeline misconfigurations, IAM role assumptions, and CloudFormation drift
- Automated drift detection and compliance workflows using Config Rules, CloudFormation StackSets, and SSM State Manager
- Strategic Impact
- Shifted resilience from reactive to proactive through teachable, scalable infrastructure patterns using CloudWatch Insights, SSM Automation, and EventBridge orchestration
- Empowered cross-functional teams with intuitive runbooks, dashboards, and recovery playbooks built on AWS-native tooling
- Elevated platform maturity through fault modeling, scenario testing, and SLA alignment across multi-account AWS Organizations
- Designed and implemented scalable cloud-based infrastructure solutions to enhance system performance.
- Developed automated deployment scripts to streamline software release processes and reduce manual errors.
- Facilitated knowledge-sharing sessions to promote continuous learning and professional development among peers.
- Mentored junior engineers in best practices for system architecture and performance optimisation.
Lead Infrastructure & DevOps Engineer
Tata Consultancy Services
02.2020 - 02.2025
- Led a team of 10 DevOps and Platform engineers in automating infrastructure provisioning, CI/CD pipelines, and cloud deployments for an enterprise-level SaaS application.
- Architected and managed AWS infrastructure using Terraform and CloudFormation, ensuring high availability and scalability.
- Designed and implemented scalable containerized environments using Docker and Kubernetes, improving deployment speed and consistency.
- Spearheaded the migration of on-premises systems to hybrid cloud (with AWS), achieving a 30% reduction in infrastructure costs.
- Designed and deployed scalable and secure application platform infrastructure.
- Developed and maintained CI/CD pipelines with Jenkins and GitLab, enabling fast, reliable software delivery.
- Optimized infrastructure performance by analyzing and implementing best practices for cost optimization on AWS, resulting in a 15% reduction in AWS spend.
- Conducted regular security audits of cloud environments and implemented security best practices (e.g., IAM roles, encryption, VPNs).
- Implemented automated deployment and scaling using Terraform, Ansible, and Jenkins.
- Managed and monitored infrastructure resources using Dynatrace and Application troubleshooting using Splunk.
- Implemented security and compliance measures using firewalls, intrusion detection systems, and access controls.
- Deployed, managed, and maintained the multi-tier application Platform with web (Apache) Application (Tomcat) on RHEL and database (MS SQL 2019/2022) layer hosted on Windows (MS Windows Server 2019).
- Implemented and managed application security automation using SonarQube, Fortify, Black Duck for vulnerabilities management.
- Vulnerability Risk and Security management with tools like Snyk and Tenable.
- Integrated automated unit, integration, and performance testing into the pipeline with Junit and Selenium, significantly reducing post-deployment errors by 30%.
Lead Infrastructure & DevOps Engineer
Tata Consultancy Services
02.2020 - 02.2025
- Led a team of 10 DevOps and Platform engineers in automating infrastructure provisioning, CI/CD pipelines, and cloud deployments for an enterprise-level SaaS application.
- Architected and managed AWS infrastructure using Terraform and CloudFormation, ensuring high availability and scalability.
- Designed and implemented scalable containerized environments using Docker and Kubernetes, improving deployment speed and consistency.
- Spearheaded the migration of on-premises systems to hybrid cloud (with AWS), achieving a 30% reduction in infrastructure costs.
- Designed and deployed scalable and secure application platform infrastructure.
- Developed and maintained CI/CD pipelines with Jenkins and GitLab, enabling fast, reliable software delivery.
- Optimized infrastructure performance by analyzing and implementing best practices for cost optimization on AWS, resulting in a 15% reduction in AWS spend.
- Conducted regular security audits of cloud environments and implemented security best practices (e.g., IAM roles, encryption, VPNs).
- Implemented automated deployment and scaling using Terraform, Ansible, and Jenkins.
- Managed and monitored infrastructure resources using Dynatrace and Application troubleshooting using Splunk.
- Implemented security and compliance measures using firewalls, intrusion detection systems, and access controls.
- Deployed, managed, and maintained the multi-tier application Platform with web (Apache) Application (Tomcat) on RHEL and database (MS SQL 2019/2022) layer hosted on Windows (MS Windows Server 2019).
- Implemented and managed application security automation using SonarQube, Fortify, Black Duck for vulnerabilities management.
- Vulnerability Risk and Security management with tools like Snyk and Tenable.
- Integrated automated unit, integration, and performance testing into the pipeline with Junit and Selenium, significantly reducing post-deployment errors by 30%.
Infrastructure & AWS Cloud Solution Architect
Tata Consultancy Services
05.2015 - 01.2020
- Designed and implemented cloud architecture for multiple large-scale applications, leveraging AWS services like EC2, RDS, S3, and Lambda to achieve high availability, performance, and security.
- Architected complex multi-region architectures for disaster recovery and business continuity using Route 53, Elastic Load Balancers (ELB), S3 replication, and CloudFront.
- Led migration projects to AWS for clients in finance and healthcare, reducing infrastructure costs by 30% and improving system reliability.
- Integrated AWS security best practices, including setting up IAM roles, VPC security, CloudTrail, and AWS Config to ensure compliance and security.
- Migrated on-premises infrastructure to cloud-based solutions, resulting in cost savings and increased scalability.
- Spearheaded a hybrid cloud architecture using AWS Direct Connect and VPN for secure communication between on-premise data centers and AWS, improving system reliability.
- Implemented cloud-based disaster recovery and business continuity solutions, for 99.99% uptime and 0 data loss.
- Built highly available and cost-efficient environments by implementing auto-scaling and load balancing strategies using ELB and Auto Scaling Groups.
- Implemented security and compliance measures using IAM, Cognito, Inspector, Config, Azure Active Directory, and Azure Security Center.
- Set up complex VPC architectures, including subnets, route tables, NAT Gateways, VPNs, and Transit Gateways, ensuring secure communication between services.
- Collaborated with security teams to design and implement security policies for AWS infrastructure, ensuring data encryption at rest and in transit.
Infrastructure & AWS Cloud Solution Architect
Tata Consultancy Services
05.2015 - 01.2020
- Designed and implemented cloud architecture for multiple large-scale applications, leveraging AWS services like EC2, RDS, S3, and Lambda to achieve high availability, performance, and security.
- Architected complex multi-region architectures for disaster recovery and business continuity using Route 53, Elastic Load Balancers (ELB), S3 replication, and CloudFront.
- Led migration projects to AWS for clients in finance and healthcare, reducing infrastructure costs by 30% and improving system reliability.
- Integrated AWS security best practices, including setting up IAM roles, VPC security, CloudTrail, and AWS Config to ensure compliance and security.
- Migrated on-premises infrastructure to cloud-based solutions, resulting in cost savings and increased scalability.
- Spearheaded a hybrid cloud architecture using AWS Direct Connect and VPN for secure communication between on-premise data centers and AWS, improving system reliability.
- Implemented cloud-based disaster recovery and business continuity solutions, for 99.99% uptime and 0 data loss.
- Built highly available and cost-efficient environments by implementing auto-scaling and load balancing strategies using ELB and Auto Scaling Groups.
- Implemented security and compliance measures using IAM, Cognito, Inspector, Config, Azure Active Directory, and Azure Security Center.
- Set up complex VPC architectures, including subnets, route tables, NAT Gateways, VPNs, and Transit Gateways, ensuring secure communication between services.
- Collaborated with security teams to design and implement security policies for AWS infrastructure, ensuring data encryption at rest and in transit.
Project Manager
Tata Consultancy Services
11.2014 - 05.2015
- Project Manager for the migration of entire Teradata Infrastructure of the largest Norwegian bank.
- Led a multi-phased Teradata migration project resulting in a 40% reduction in total cost of ownership and a 30% improvement in query performance.
- Designed and implemented a comprehensive migration plan, including data mapping, data transformation, and data loading.
- Successfully migrated a large-scale Teradata database from legacy environment to an IaaS platform, resulting in significant cost savings and improved scalability.
- Managed a cross-functional team of engineers, DBAs, data architects, and business analysts to ensure the seamless execution of the project, to design and implement a comprehensive migration plan, ensuring minimal downtime and data loss.
- Collaborated with stakeholders to identify and resolve complex data integration and transformation issues.
- Established and maintained communication with Teradata support for troubleshooting and resolving migration challenges.
- Conducted post-migration reviews, verifying the success of the data migration, and ensuring the migrated data's integrity and consistency.
- Implemented data quality and data governance best practices to ensure data accuracy and integrity.
Project Manager
Tata Consultancy Services
11.2014 - 05.2015
- Project Manager for the migration of entire Teradata Infrastructure of the largest Norwegian bank.
- Led a multi-phased Teradata migration project resulting in a 40% reduction in total cost of ownership and a 30% improvement in query performance.
- Designed and implemented a comprehensive migration plan, including data mapping, data transformation, and data loading.
- Successfully migrated a large-scale Teradata database from legacy environment to an IaaS platform, resulting in significant cost savings and improved scalability.
- Managed a cross-functional team of engineers, DBAs, data architects, and business analysts to ensure the seamless execution of the project, to design and implement a comprehensive migration plan, ensuring minimal downtime and data loss.
- Collaborated with stakeholders to identify and resolve complex data integration and transformation issues.
- Established and maintained communication with Teradata support for troubleshooting and resolving migration challenges.
- Conducted post-migration reviews, verifying the success of the data migration, and ensuring the migrated data's integrity and consistency.
- Implemented data quality and data governance best practices to ensure data accuracy and integrity.
VMware Administrator
Tata Consultancy Services
07.2012 - 10.2014
- Administered and optimized a VMware infrastructure consisting of vSphere 5.x, ESXi, vCenter, and vSAN clusters, ensuring the infrastructure supported 200+ virtual machines for multiple departments.
- Performed regular patch management and security hardening for ESXi hosts and virtual machines to comply with internal security policies and reduce vulnerability risks.
- Developed and maintained backup policies with Veeam Backup & Replication, performing regular backups and restores as part of the disaster recovery plan.
- Performed routine monitoring and troubleshooting of VMware infrastructure components, resolving issues with virtual machines, datastores, and network configurations.
- Managed and optimized storage allocation for datastores, implemented storage tiering with vSAN, and ensured sufficient storage capacity based on VM workload requirements.
- Implemented VM templates and cloning techniques for faster and more efficient deployment of virtual machines, improving provisioning time by 25%.
- Supported vSphere HA and DRS features to ensure high availability and optimal resource distribution across virtualized hosts.
- Supported VM cloning and template creation for automated VM provisioning, improving efficiency in the development and testing environment.
- Provided on-call support and resolved production incidents related to VMware environment, including system performance degradation and failed VM migrations.
- Collaborated with teams for setting up test environments, validating configurations, and ensuring smooth migrations between test, staging, and production environments.
VMware Administrator
Tata Consultancy Services
07.2012 - 10.2014
- Administered and optimized a VMware infrastructure consisting of vSphere 5.x, ESXi, vCenter, and vSAN clusters, ensuring the infrastructure supported 200+ virtual machines for multiple departments.
- Performed regular patch management and security hardening for ESXi hosts and virtual machines to comply with internal security policies and reduce vulnerability risks.
- Developed and maintained backup policies with Veeam Backup & Replication, performing regular backups and restores as part of the disaster recovery plan.
- Performed routine monitoring and troubleshooting of VMware infrastructure components, resolving issues with virtual machines, datastores, and network configurations.
- Managed and optimized storage allocation for datastores, implemented storage tiering with vSAN, and ensured sufficient storage capacity based on VM workload requirements.
- Implemented VM templates and cloning techniques for faster and more efficient deployment of virtual machines, improving provisioning time by 25%.
- Supported vSphere HA and DRS features to ensure high availability and optimal resource distribution across virtualized hosts.
- Supported VM cloning and template creation for automated VM provisioning, improving efficiency in the development and testing environment.
- Provided on-call support and resolved production incidents related to VMware environment, including system performance degradation and failed VM migrations.
- Collaborated with teams for setting up test environments, validating configurations, and ensuring smooth migrations between test, staging, and production environments.
Technical Services Specialist
IBM
05.2011 - 06.2012
- Part of JLR Intel team, responsible for management of Client servers.
- Assisted with the day-to-day administration of vSphere 5.x and ESXi environments for a large enterprise, supporting over 150 virtual machines across multiple data centers.
- Supporting the creation and management of Virtual Machines, Installing VMware tools, creating templates, clone, deploying Virtual Machines from Templates.
- Configured Resource Pool, Motion, Alerts, Alarms, NTP, File and Print Server Management.
- Assisted in the configuration and deployment of VMware HA and vMotion for load balancing and VM failover.
- Migrations: Physical Servers to Virtual Server using VMware Converter (P2V Converter), Migrating of using VMotion, Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.
- Management of Cluster Servers: Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS), Managing and maintaining AD infrastructure.
- Tools: VMware ESX/ ESXi servers, vSphere, BMC Remedy and Maximo (Incident/ Change management), SCCM for patch management, Project reporting, Technical documentation, Internal Audits, Knowledge transfers, technical deliverables with quality compliance.
Technical Services Specialist
IBM
05.2011 - 06.2012
- Part of JLR Intel team, responsible for management of Client servers.
- Assisted with the day-to-day administration of vSphere 5.x and ESXi environments for a large enterprise, supporting over 150 virtual machines across multiple data centers.
- Supporting the creation and management of Virtual Machines, Installing VMware tools, creating templates, clone, deploying Virtual Machines from Templates.
- Configured Resource Pool, Motion, Alerts, Alarms, NTP, File and Print Server Management.
- Assisted in the configuration and deployment of VMware HA and vMotion for load balancing and VM failover.
- Migrations: Physical Servers to Virtual Server using VMware Converter (P2V Converter), Migrating of using VMotion, Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.
- Management of Cluster Servers: Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS), Managing and maintaining AD infrastructure.
- Tools: VMware ESX/ ESXi servers, vSphere, BMC Remedy and Maximo (Incident/ Change management), SCCM for patch management, Project reporting, Technical documentation, Internal Audits, Knowledge transfers, technical deliverables with quality compliance.
Senior System Analyst
HCL Technologies
08.2007 - 04.2011
- Part of Windows administration, management, and maintenance team for a Johnson and Johnson with 5K+ servers (Physical and Virtual).
- Manage and maintain Windows Server environments, ensuring optimal performance and high availability of services.
- Administer Active Directory (AD), managing user accounts, group policies (GPO), organizational units (OUs), and DNS/DHCP services.
- Implemented a Group Policy Management strategy to automate security settings across servers and workstations, improving compliance by 25%.
- Troubleshot and resolved critical system performance issues, including server crashes, service failures, and network connectivity problems to minimize downtime.
- Led the installation and configuration of new Windows servers, including setting up Domain Controllers, File Servers, and Print Servers.
- Performed server patch management, ensuring timely updates and security patches to minimize vulnerabilities.
- Supported virtualized environments with VMware vSphere and Hyper-V, creating and managing VMs for various departments.
- Ensured proper backup management using TSM Backup & Replication, implementing disaster recovery procedures that reduced recovery time.
Senior System Analyst
HCL Technologies
08.2007 - 04.2011
- Part of Windows administration, management, and maintenance team for a Johnson and Johnson with 5K+ servers (Physical and Virtual).
- Manage and maintain Windows Server environments, ensuring optimal performance and high availability of services.
- Administer Active Directory (AD), managing user accounts, group policies (GPO), organizational units (OUs), and DNS/DHCP services.
- Implemented a Group Policy Management strategy to automate security settings across servers and workstations, improving compliance by 25%.
- Troubleshot and resolved critical system performance issues, including server crashes, service failures, and network connectivity problems to minimize downtime.
- Led the installation and configuration of new Windows servers, including setting up Domain Controllers, File Servers, and Print Servers.
- Performed server patch management, ensuring timely updates and security patches to minimize vulnerabilities.
- Supported virtualized environments with VMware vSphere and Hyper-V, creating and managing VMs for various departments.
- Ensured proper backup management using TSM Backup & Replication, implementing disaster recovery procedures that reduced recovery time.
Education
Bachelors of Engineering - Electronics and Communication
Institute of Technology and Management, Gwalior
India 08.2003 - 07.2008
Skills
- Jenkins
- Docker
- Kubernetes
- Ansible
- Puppet
- Chef
- AWS
- Azure
- Google Cloud
- Prometheus
- Grafana
- ELK Stack
- Scrum
- Kanban
- Git
- SVN
- Python
- Java
- C
- Terraform
- CloudFormation
- Nagios
- Splunk
- Dynatrace
- Linux
- Windows
- EC2
- Lambda
- Elastic Container Service
- Elastic Container Service for Kubernetes
- S3
- EBS
- Elastic File System
- RDS
- DynamoDB
- DocumentDB
- IAM
- Cognito
- Inspector
- Config
- VPC
- Subnets
- Route 53
- ELB
- NLB
- Virtual networking
- SAN
- NAS
- ISCSI
- NFS
- CIFS
- SSL/TLS
- IPsec
- VPNs
- Active Directory
- LDAP
- Kerberos
Certification
- AWS Solution Architect Associate Certification
- Prince2Foundation Certified
- VCP 5.0 (VMware Certified Professional) vSphere5.0
- Microsoft Certified Professional (MCP)
- ITIL (Information Tech Infrastructure Library) certification V3
- Citrix Xen App 5.0 for Windows Server
Custom Section
- Tata Consultancy Services
- IBM
- HCL Technologies
- Government
Timeline
Platform engineer
CGI
03.2025 - Current
Lead Infrastructure & DevOps Engineer
Tata Consultancy Services
02.2020 - 02.2025
Lead Infrastructure & DevOps Engineer
Tata Consultancy Services
02.2020 - 02.2025
Infrastructure & AWS Cloud Solution Architect
Tata Consultancy Services
05.2015 - 01.2020
Infrastructure & AWS Cloud Solution Architect
Tata Consultancy Services
05.2015 - 01.2020
Project Manager
Tata Consultancy Services
11.2014 - 05.2015
Project Manager
Tata Consultancy Services
11.2014 - 05.2015
VMware Administrator
Tata Consultancy Services
07.2012 - 10.2014
VMware Administrator
Tata Consultancy Services
07.2012 - 10.2014
Technical Services Specialist
IBM
05.2011 - 06.2012
Technical Services Specialist
IBM
05.2011 - 06.2012
Senior System Analyst
HCL Technologies
08.2007 - 04.2011
Senior System Analyst
HCL Technologies
08.2007 - 04.2011
Bachelors of Engineering - Electronics and Communication
Institute of Technology and Management, Gwalior
08.2003 - 07.2008
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