Summary
Overview
Work history
Education
Skills
Timeline
Generic

VIRGINIAH NJOROGE

Bagshot,Surrey

Summary

Dedicated and professional Healthcare Assistant with years of experience working within mental health hospital settings. Experienced in supporting patients through structured routines, maintaining a safe and therapeutic environment and working closely with nursing staff to deliver high standards of care. Confident in following care plans, observation levels, and risk management procedures while treating every individual with respect and dignity.

Overview

9
9
years of professional experience

Work history

Healthcare Assistant

Cygnet Health Hospital
2021.01 - 2026.01
  • Supported patients with acute and complex mental health needs
  • Maintained close observation and reported behavioural changes promptly
  • Followed care plans, observation levels, and safeguarding procedures
  • Worked collaboratively with nurses and the multidisciplinary team

Customer Service & Petrol Station Assistant

Tesco
Birmingham
2018.01 - 2021.01
  • Delivered consistent customer service
  • Handled payments accurately
  • Maintained safe and clean working environments
  • Assisted elderly passengers, improving their travel experience.
  • Delivered top-quality customer service to public transport passengers.
  • Assisted in emergency situations calmly, prioritising passenger safety.

Care Assistant

Tender 365
Slough
2017.01 - 2018.01
  • Supported residents with personal care and daily living activities
  • Monitored physical and emotional wellbeing
  • Maintained dignity, safety, and confidentiality
  • Collaborated with healthcare team for effective patient care delivery.
  • Respected privacy and dignity of each resident during provision of care services.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Assisted in daily living activities for enhanced patient comfort.

Education

BTEC Extended Diploma Level 3 - Business Studies

GCSEs - Maths & English

Health & Beauty Diploma Level 2 - undefined

English & Maths Functional Skills Level 2 -

Skills

  • Mental health support and personal care
  • Patient observation and reporting
  • De-escalation and emotional reassurance
  • Safeguarding and confidentiality
  • Teamwork and communication
  • Time management and reliability
  • Handling distressed patients

Timeline

Healthcare Assistant

Cygnet Health Hospital
2021.01 - 2026.01

Customer Service & Petrol Station Assistant

Tesco
2018.01 - 2021.01

Care Assistant

Tender 365
2017.01 - 2018.01

GCSEs - Maths & English

Health & Beauty Diploma Level 2 - undefined

BTEC Extended Diploma Level 3 - Business Studies

English & Maths Functional Skills Level 2 -

VIRGINIAH NJOROGE