Virginia Rumore
Aylesbury,Bu
Summary
Dedicated pharmacy professional with extensive expertise in pharmacy operations and hospital medicine management. Demonstrates exceptional multitasking efficiency and proficiency in medical software, ensuring precision dispensing and compliance with pharmacy law. Skilled in maintaining confidentiality and delivering client-focused service, with a strong understanding of pharmacological terminology and product recall protocols. Committed to optimising workflow and enhancing customer service through professional empathy and effective interpersonal communication. Career goal includes advancing pharmaceutical calculations and drug storage procedures to support patient care excellence.
Overview
28
28
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Pharmacy assistant
Stoke Mandeville Hospital
Aylesbury, Buckinghamshire
2024.05 - Current
- Managed stock levels effectively to prevent shortages or excesses.
- Conducted regular stock checks to maintain accurate inventory system.
- Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
- Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
- Improved patient care by providing professional advice on medications.
- Assisted in dispensing of prescriptions to ensure customer satisfaction.
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Did up to 3 top ups per day for wards in Stoke Mandeville hospital
Pharmacy assistant
Amere Health
London
2022.02 - 2024.05
- Liaised with medical representatives for timely replenishment of stocks and promotional activities.
- Utilised comprehensive knowledge of over-the-counter medicines to provide accurate advice to customers.
- Collaborated with multidisciplinary healthcare team for enhanced patient outcomes.
- Promoted wellness products strategically, increasing awareness among customers.
- Filled over 25 prescriptions per day
Primary care Giver
Freedom Care
Bayport, Suffolk
2019.02 - 2020.08
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Pharmacy technician
CVS/Pharmacy
Bayport, Suffolk
1997.07 - 2020.08
- Ensured safe medication distribution with meticulous attention to detail.
- Conducted over-the-counter sales, providing customers with necessary products quickly.
- Dealt with prescription queries, improving patient care quality.
- Completed administrative tasks diligently, increasing overall productivity in the pharmacy.
- Managed over 50 customer calls per day
Medical biller and coder
Phycare Solution
Setauket, Suffolk
2015.01 - 2015.12
- Assured accuracy of medical codes for successful claim submissions.
- Collaborated with insurance companies for prompt resolution of billing issues.
- Prepared, reviewed and transmitted accurate claims using appropriate coding systems and procedures.
- Trained junior staff members, enhancing their understanding of complex medical coding systems.
- Managed over 60 customer calls per day
Education
Diploma of Higher Education - General Education
Bayport Bluepoint High School
Bayport, New York 1992.09 - 1996.06
Certificate of Higher Education - Medical Billing and Coding
Brahford Hall Career Institute
Bohemia, New York 2013.01 - 2015.03
Skills
- Customer Service
- Patient safety awareness
- Use of pharmaceutical software
- Customer relationship management
Certification
Medical Administrative Assistant (MAAC)
Billing & Coding Specialist (BCSC)
Electronic Health Records (EHRC)
National Certified Pharmacy Technician (CHPHT)
Languages
British Sign Language
Intermediate
Personal
When I was a teenager I did summer volenteer work at a local Adult Home.
Timeline
Pharmacy assistant
Stoke Mandeville Hospital
2024.05 - Current
Pharmacy assistant
Amere Health
2022.02 - 2024.05
Primary care Giver
Freedom Care
2019.02 - 2020.08
Medical biller and coder
Phycare Solution
2015.01 - 2015.12
Certificate of Higher Education - Medical Billing and Coding
Brahford Hall Career Institute
2013.01 - 2015.03
Pharmacy technician
CVS/Pharmacy
1997.07 - 2020.08
Diploma of Higher Education - General Education
Bayport Bluepoint High School
1992.09 - 1996.06