
Organized Team Leader who inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top level leadership.
Staff Management: Recruit, train, and supervise staff; create schedules.
Customer Service: Ensure high customer satisfaction; handle complaints.
Operations Management: Oversee daily operations; manage inventory.
Financial Oversight: Assist in budgeting; monitor expenses.
Administrative Duties: Maintain records; ensure policy compliance.
Trained construction company teams on using Abilo ERP software, ensuring seamless implementation and maximizing the efficiency of project mangement tools.
Played a key role in supporting the sales team by conducting product demonstrations, client relationship management, and assisting in closing new deals.
Worked closely with the IT department to report system bugs, contributing to software improvements and ensuring a better user experience for clients.
Collaborated with the IT team to address and resolve system bugs, resulting in enhanced functionality and customer satisfaction.Developed effective marketing strategies for company growth. Utilised advanced software tools for complex video editing tasks.
CSCS, SMSTS, Certificates for Asbestos Awarness, Manual Handling, Health&Safety Awarness, Fire Marshal, Basic First Aid lvl 2, Ladders and Stepladders, Basic First Aid lvl 2, PPE, Slips, Trips and Falls in Construction lvl 2, Working at heights, Atlas for Managers