Microsoft word
Michael Ansah
Milton Keynes
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Warehouse Operative
XPO Logistics
Milton Keynes
01.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Developed strong communication and organizational skills through working on group projects.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Handled day-to-day shipping to vendors
- Sorted and delivered materials to different work areas and staff.
Uber Partner
Uber
Accra
03.2022 - 01.2023
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
Training/Education Manager
Naflin Group Of Companies
East Legon, Accra
05.2018 - 03.2022
- Conducted surveys with students upon course completion to gather feedback for improvement.
- Answered phones and maintained student records for education department.
- Delivered new employee onboarding and training sessions.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Managed educational program budget and prepared monthly reports.
- Prepared course schedules and managed classroom staffing requirements for enrollment up to 100 students.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Coordinated technical training and personal development classes for staff members.
- Developed surveys to identify training needs based on projected production processes and changes.
- Implemented new learning strategies depending upon employees' skill levels.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Successfully restructured and implemented in-house and external signature training series.
- Defined and implemented company's first Virtual Instructor-Lead Training Session (VILT).
- Managed and facilitated Customer Service Management Training for over 100 Customer Relation Executives of Electricity Company of Ghana (ECG).
- Established new key partnership with GIMPA resulting in increase annual revenue in my department.
Accounts Clerk
Imperial Perking Chinese Restaurant
Tema-Accra
10.2016 - 05.2018
- Completed bi-weekly payroll for company employees.
- Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.
- Set up and updated Excel spreadsheets to track financial data.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reported financial data and updated financial records in ledgers and journals.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Used accounting software to prepare weekly and monthly financial reports.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Transferred data and documents to facilitate system migration and software updates.
Sales and Marketing Intern
GIHOC Distilleries
Accra
06.2015 - 05.2016
- Tracked, measured and reported on trends for sales team analysis and decision making.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Managed customer expectations and helped navigate sales processes.
- Contacted prospective customers through phone calls and emails to develop business.
Education
Bachelor of Science - Business Administration And Management
University of Professional Studies
Accra, Ghana 02.2015 - 08.2017
Tertiary Diploma - Business Management
University of Professinal Studies
Accra, Ghana 09.2011 - 08.2013
Diploma - Computer Hardware And Networking
IPMC School of Technology
Accra, Ghana 01.2009 - 03.2010
Skills
MS Office
Certification
Training In Project Management Professional
Software
Microsoft Excel
Timeline
Warehouse Operative
XPO Logistics
01.2023 - Current
Uber Partner
Uber
03.2022 - 01.2023
Training In Project Management Professional
02-2020
Training/Education Manager
Naflin Group Of Companies
05.2018 - 03.2022
Accounts Clerk
Imperial Perking Chinese Restaurant
10.2016 - 05.2018
Sales and Marketing Intern
GIHOC Distilleries
06.2015 - 05.2016
Bachelor of Science - Business Administration And Management
University of Professional Studies
02.2015 - 08.2017
Tertiary Diploma - Business Management
University of Professinal Studies
09.2011 - 08.2013
Diploma - Computer Hardware And Networking
IPMC School of Technology
01.2009 - 03.2010
Similar Profiles
Annette DavisAnnette Davis
Driver Recruiting Manager at STG Logistics (XPO Logistics)Driver Recruiting Manager at STG Logistics (XPO Logistics)
Leslie GriffithLeslie Griffith
Warehouse Lead at GXO Logistics (Formerly XPO Logistics)Warehouse Lead at GXO Logistics (Formerly XPO Logistics)
Matthew ParedesMatthew Paredes
Forklift Operator at XPO Logistics, Gxo LogisticsForklift Operator at XPO Logistics, Gxo Logistics
KARISHMA SAWANTKARISHMA SAWANT
Lead, HR Workforce Analytics at RXO Logistics (Formerly XPO Logistics)Lead, HR Workforce Analytics at RXO Logistics (Formerly XPO Logistics)
Seneha ManojSeneha Manoj
Online Legal assistant at Messrs Azim Kelvin Zaefri & AssociatesOnline Legal assistant at Messrs Azim Kelvin Zaefri & Associates