VINCENT OKAKA
Healthcare Assistant
Summary
Experienced in providing compassionate support and care to individuals with diverse needs. Capable of fostering positive and inclusive environment while assisting with daily activities, personal care, and emotional support. Exceptional communication and interpersonal skills, ensuring strong relationships with clients and colleagues.
Overview
8
8
years of professional experience
Work History
Support Worker
ADVANTAGE CARE HOME
01.2025 - I currently work here
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Arranged transport for clients to attend medical appointments, social events, and other activities, enhancing their community participation.
- Generated detailed reports to document clients' progress.
- Conducted regular risk assessments in clients' homes to identify potential hazards and implement preventative measures.
- Provided one-to-one and group counselling to improve client wellbeing.
- Assisting clients with sorting and administering medication as prescribed by doctors.
- Providing guidance, encouragement, and a supportive environment to clients with physical or mental health needs.
- Supporting clients with hobbies, social activities, and outings.
- Maintaining accurate and detailed records of client progress, needs, and any changes in their condition.
- Working with families, healthcare professionals, and social workers to develop and implement support plans.
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
- Provided support in social, physical and emotional areas to assist clients with integrating into local community.
- Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
- Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
- Developed trusting relationships with service users and advocated on their behalf.
Healthcare Assistant
CAREWELL SUPPORT SERVICE
01.2020 - 01.2025
- Working with families, healthcare professionals, and social workers to develop and implement support plans.
- Maintaining accurate and detailed records of client progress, needs, and any changes in their condition.
- Assisting with daily living activities; washing, dressing, and grooming, while maintaining the client's dignity
- Assisting clients with sorting and administering medication as prescribed by doctors.
- Providing guidance, encouragement, and a supportive environment to clients with physical or mental health needs.
- Applied principles of safeguarding and protection in all interactions, recognising and reporting any concerns about patient welfare.
- Supported patient wellbeing by planning and participating in daily activities and exercise.
Data Entry / Virtual Assistant
BIGI COMPUTER LIMITED
01.2017 - 01.2020
- Conducted virtual audits and maintained accuracy rate.
- Managed employee and client records using CRM systems.
- Working with Microsoft Excel, Word, Google Workspace
- Entered and maintained customer records monthly in Sales force from a remote setup.
- Cleaned and validated datasets by removing duplicates, correcting inaccuracies, and managing missing data, resulting in improved data quality.
- Managed and maintained relational databases, optimizing performance and safeguarding data integrity.
- Developed Excel macros to automate data cleanup, saving the team hours each week.
- Customer service or support via chat, email, or phone
Education
Diploma - Health and Social Care
01.2024
Care Certificate - Elderly Care and Caring for the disabled
Florence Academy ELearning
01.2023
B.sc - Computer Science
University of Benin
01.2017
Diploma - Computer Science/Social Studies
Collage of Education
01.2010
West African Examination Council
01.2006
Skills
- Empathy
- Problem-Solving
- Complex care
- Critical thinking
- Administrative support
- Computer literate
- Compassionate
- Resilience & Emotional
- Adaptability
- Dementia care
- Communication
- Team collaboration
- Reliable and trustworthy
- Empathy
References
Available on request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Support Worker
ADVANTAGE CARE HOME
01.2025 - I currently work here
Healthcare Assistant
CAREWELL SUPPORT SERVICE
01.2020 - 01.2025
Data Entry / Virtual Assistant
BIGI COMPUTER LIMITED
01.2017 - 01.2020
Diploma - Health and Social Care
Care Certificate - Elderly Care and Caring for the disabled
Florence Academy ELearning
B.sc - Computer Science
University of Benin
Diploma - Computer Science/Social Studies
Collage of Education
West African Examination Council