Viduni Ruvishani Jayasinghe
Aberdeen
Summary
Dynamic professional with a strong foundation in resilience and stress tolerance, complemented by leadership development and communication proficiency. Demonstrates exceptional time and multitasking efficiency, ensuring optimal workflow prioritisation. Committed to delivering outstanding customer service while continuously enhancing skills to drive career growth.
Adaptable and flexible team player with strong time management and organisational skills. Quick learner confident in meeting tight deadlines in fast-paced environments. Takes own initiative to complete tasks and identify process improvements.
Overview
4
4
years of professional experience
Work history
Aspire Hospitality Intern
Park Plaza Riverbank
London, United Kingdom
2025.07 - 2026.07
- Enhanced customer satisfaction by providing timely assistance during guest stays.
- Coordinated with departments to ensure seamless service delivery, maximizing guest experience.
- Fostered positive relationships with clients for enhanced company reputation.
- Addressed incoming requests for information, inquiries, and complaints.
- Communicated ideas and information clearly and concisely, both verbally and in writing
- Used problem-solving skills to resolve challenges and priorities workload.
- Identified and resolved issues using critical thinking and problem-solving skills.
- Worked productively with team members to achieve common goals.
- Made positive contributions to team and workplace, consistently exceeding expectations.
- Shadowed different roles and departments ( meeting and events, food and beverage, admin and night audits ) to develop practical knowledge and gain critical industry-specific skills.
- Adapted to new situations and learned new skills quickly.
- Experienced and professionally trained in Oracle OPERA PMS (legacy and OPERA Cloud versions), MICROS systems, and Microsoft Office tools, with strong operational expertise in hotel management software
Care worker
Maryfield West Care Home
Aberdeen, United Kingdom
2023.08 - 2025.04
- Assisted with personal care tasks such as bathing, dressing and toileting-maintained dignity and respect at all times.
- Provided compassionate end-of-life care to terminally ill patients, supporting their comfort during transition.
- Liaised effectively with multidisciplinary team members, ensured seamless provision of care services.
- Organised social activities for the elderly, enhancing social engagement and reducing feelings of isolation.
- Maintained a tidy living space by managing household tasks, fostering a clean and welcoming environment.
Project Coordinator
AASHA Pvt Ltd (Conservation and Care Organization)
Galle, Sri Lanka
2022.03 - 2023.08
- Coordinated project tasks, ensuring timely completion.
- Maintained accurate project status records to facilitate communication and decision-making.
- Improved workflow efficiency with structured planning and coordination of tasks.
- Cultivated strong working relationships with stakeholders, ensuring seamless project progression.
- Addressed potential risks timely, preventing unnecessary setbacks.
- Worked closely with the Project Manager to define objectives, leading to clear guidelines.
- Established clear budgets and cost control strategies to meet objectives.
- Delegated tasks among team members, enhancing overall project productivity.
- Oversaw diverse volunteers across multiple nationalities, coordinating their contributions to the projects.
Education
First Aid Awareness Programme
St. John Ambulance
Sri LankaDiploma - French Language (DELF)
French Ministry of Education
Sri LankaCertificate Course - English Language
University Academic Forum
Sri LankaG.C.E. Advanced Level Examination - Arts Stream
Janadhipathi Balika Vidyala
Sri LankaG.C.E. Ordinary Level Examination -
Janadhipathi Balika School
Sri LankaBachelor of Arts - International Tourism Management
Robert Gordon University
Aberdeen 2023.09 -
Skills
- Resilience and stress tolerance
- Leadership development
- Time efficiency
- Multitasking efficiency
- Communication proficiency
- Customer Service
- Flexibility
Affiliations
- Travelling and Hiking
- Reading
- Photograpghy and content creating
References
References available upon request.
Timeline
Aspire Hospitality Intern
Park Plaza Riverbank
2025.07 - 2026.07
Bachelor of Arts - International Tourism Management
Robert Gordon University
2023.09 -
Care worker
Maryfield West Care Home
2023.08 - 2025.04
Project Coordinator
AASHA Pvt Ltd (Conservation and Care Organization)
2022.03 - 2023.08
Diploma - French Language (DELF)
French Ministry of Education
First Aid Awareness Programme
St. John Ambulance
Certificate Course - English Language
University Academic Forum
G.C.E. Advanced Level Examination - Arts Stream
Janadhipathi Balika Vidyala
G.C.E. Ordinary Level Examination -
Janadhipathi Balika School