James Wild

Busy, drinks-led pub operating at high volumes during peak periods.

• Worked consistently in a busy environment along side education commitments, demonstrating reliability and gaining time management skills
• Delivered a customer-focused service in a fast-paced commercial environment, developing strong communication and team-working skills
• Handled cash & card transactions accurately and efficiently
• Observed and learnt about the fundamental skills involved in running a business

Medical Responder for an events-focused company

Qualsafe Level 3 Award in First Response Emergency Care (FREC 3)

• Delivered first aid and medical attention as required at large-scale public and private events
• Assessed emergency scenes with efficiency to determine best course of action
• Demonstrated quick decision-making skills in time-sensitive situations, enhancing patient outcomes
• Provided comfort and reassurance to distressed individuals at scene.
• Communicated with multidisciplinary teams including Private Medical companies & the NHS

City centre bar/restaurant offering dining and drinks services

• Delivered service to a high volume of international and up-market clientele in a busy city centre setting
• Managed priorities across customer interaction, bar service, and food delivery during high-volume service periods
• Maintained professionalism, accuracy and reliability under sustained time pressure
• Resolved complaints and customer service issues through a calm diplomatic approach.