Tracy Stevens
Ramsgate ,kent
Summary
Compassionate and dedicated professional with strong communication skills and ability to build rapport quickly. Adept in conflict resolution and providing emotional support, essential for safe guarding. Offers proven history of success in person centred environments. Able to work well within a team or with own initiative. Eager to deliver kind, caring and therapeutic support. Dedicated and highly driven to deliver positive outcomes for diverse individuals.
Overview
37
37
years of professional experience
20
20
years of post-secondary education
Work History
Residential support worker
Ethelbert specialist Homes
Newington, Kent
02.2011 - Current
- Supervised children during outings and physical activities, promoting dignity and independence.
- Cooked healthy meals to uplift children and meet dietary requirements.
- Liaised with family members to organise activities and deliver updates on children progress.
- Promoted social inclusion by supporting individual interests, hobbies and social activity.
- Liaised with all authorities
- All aspects of supporting children's physical, mental and emotional wellbeing.
- Supporting children in a therapeutic ethos.
- Working within person centred practise, safeguarding and policies and procedures.
Support worker
the avenues group
Canterbury, Kent
01.2000 - 01.2012
- Supporting adults with learning difficulties and challenging behaviour. With complex, emotional and physical needs.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
Health care assistant
care for you ltd
margate , Kent
05.1998 - 01.2012
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Kept patient environments clean and neat following optimum hygiene standards.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
Team leader
care normalisation
Walmer, Kent
01.1990 - 01.2005
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached team members through new or difficult challenges.
- Delegated tasks to make best use of individuals skills.
- Supported team to overcome new challenges by forecasting knowledge and skills.
- Managing of staff interviews and rotas.
Health care assistant
Ramsgate care centre
Ramsgate, Kent
01.1995 - 01.1999
- Senior carer with experience of residential, senior and palliative care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Assisted with medicine and stock counting, ordering and replenishing.
childrens nanny
Mr Neil Thornton
chiswick, London
01.1989 - 01.1990
- Performed cleaning, washing, ironing and laundry to maintain home order.
- Helped children with personal hygiene needs and taught young children to independently complete care tasks.
- Maintained secure, child-friendly environments with engaging activities and outdoor play.
- Safely transported children to and from school, events and activities, maintaining adherence to schedules to establish reliability and trust.
- Engaged children in stimulating learning-based activities and games.
children's nanny
Mrs J Kenniewell
Deal, Kent
01.1988 - 01.1989
- Modelled appropriate social behaviours, promoting empathy, kindness and concern for others.
- Adhered to set timeframes to maintain consistency with nighttime routines.
- Taught children safe behaviour while crossing streets, using climbing frames and cycling.
- Sparked creativity and imagination by helping children discover new things through play.
children's nanny
Mrs P Maxwell
Hammersmith, Hammersmith and Fulham
01.1988 - 11.1988
- Transported children to and from school in line with set schedule.
- Upheld reliable routines to minimise children's stress and anxiety.
- Arranged playdates and outings for children.
- Encouraged children to express themselves confidently by cultivating safe, stimulating environments.
Education
GCSEs - child care and development
Laleham school
Cliftonville, Kent 09.1984 - 06.1987
GCSEs - retail and distribution
Laleham School
Cliftonville, Kent 09.1984 - 06.1987
GCSEs - Art
Laleham School
Cliftonville, Kent 09.1984 - 09.1987
GCSEs - English
Laleham School
Cliftonville, Kent 09.1984 - 06.1987
GCSEs - maths
Laleham school
Cliftonville, Kent 09.1984 - 06.1987
GCSEs - home economics
Laleham School
Cliftonville, Kent 09.1984 - 06.1987
Further Education - caring skills
Thanet Technical College
Broadstairs, Kent 09.1987 - 06.1988
Further education - human biology
Thanet Technical College
Broadstairs, Kent 09.1987 - 06.1988
further education - food and nutrition
Thanet Technical College
Broadstairs, Kent 09.1987 - 06.1988
further education - numeracy
Thanet technical College
Broadstairs, Kent 09.1987 - 06.1988
Skills
- Level 3 NVQ in promoting independence
- Level 3 Diploma for the children's and young people work force: social care pathway
- Certificate in counselling skills
- Certificate in welfare studies, including sociology and social problems, psychology and care management
- good knowledge of Normalisation ethics
- Proficient in Aromatherapy
- Team leader caring for adults with physical and learning difficulties
- Advanced dbs check
- Mental health training
Timeline
Residential support worker
Ethelbert specialist Homes
02.2011 - Current
Support worker
the avenues group
01.2000 - 01.2012
Health care assistant
care for you ltd
05.1998 - 01.2012
Health care assistant
Ramsgate care centre
01.1995 - 01.1999
Team leader
care normalisation
01.1990 - 01.2005
childrens nanny
Mr Neil Thornton
01.1989 - 01.1990
children's nanny
Mrs J Kenniewell
01.1988 - 01.1989
children's nanny
Mrs P Maxwell
01.1988 - 11.1988
Further Education - caring skills
Thanet Technical College
09.1987 - 06.1988
Further education - human biology
Thanet Technical College
09.1987 - 06.1988
further education - food and nutrition
Thanet Technical College
09.1987 - 06.1988
further education - numeracy
Thanet technical College
09.1987 - 06.1988
GCSEs - child care and development
Laleham school
09.1984 - 06.1987
GCSEs - retail and distribution
Laleham School
09.1984 - 06.1987
GCSEs - Art
Laleham School
09.1984 - 09.1987
GCSEs - English
Laleham School
09.1984 - 06.1987
GCSEs - maths
Laleham school
09.1984 - 06.1987
GCSEs - home economics
Laleham School
09.1984 - 06.1987
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