Victoria Meade
Basildon,Essex
Summary
Seasoned professional with extensive experience in customer assistance and management. Proven ability to excel in both team environments and independent roles. Exceptional communication skills and formal phone etiquette. Notice period of two weeks.
Overview
34
34
years of professional experience
3
3
years of post-secondary education
Work history
Supervisor
Sports Direct
Basildon, Essex
2004.04 - Current
- Assisted teams in distributing tasks to ensure balanced workloads.
- Resolved customer queries in a timely and effective manner.
- Supported productivity through implementation of new scheduling techniques.
- Encouraged team communication to foster an inclusive environment.
- Handled payments using cash and card transactions.
- Conducted monthly stock audits across the shop.
- Facilitated training sessions focused on age-related sales techniques.
- Oversaw training initiatives for new employees.
Supervisor
Atlantic Clothing
Basildon, Essex
2001.04 - 2004.04
- Assisted in receiving regular deliveries.
- Conducted inventory audits to ensure accuracy.
- Supported merchandising activities to enhance product visibility.
- Operated tills and managed cash transactions.
Second Skilled Chilled Worker
Iceland
Basildon, Essex
1996.04 - 1998.04
- Stocked shelves efficiently and accurately.
- Supported customer satisfaction through attentive service.
- Assisted in adjusting store orders aligned with sales trends.
- Managed deliveries on a daily to weekly basis.
Hairdresser
Mandy and Company
Basildon, Essex
1995.04 - 1996.04
- Assisted customers in articulating ideas and identifying needs.
- Prepared hair for styling and treatments.
- Maintained professional phone etiquette while engaging with clients.
Machine Operator
BritNit Ltd
Basildon, Essex
1994.04 - 1995.04
- Utilised industrial machinery, including automated lathes and presses, to fabricate various types of scourers with precision and consistency.
Apprentice Administrator
Andrews Green/Relocate Lettings
Basildon, Essex
1992.09 - 1994.04
- Completed apprenticeship while training for NVQ Level 2 in Business Administration and RSA Stage 2 Word Processing at Distribution Training Ltd.
Education
NVQ Level 2 - Business Administration
Distribution Training LTD
Basildon 1992.09 - 1994.05
RSA Stage 2 - Word Processing
Distribution Training LTD
Basildon 1992.09 - 1994.05
Skills
- Category B license holder for 25 years
- Managerial experience and Leadership skills
- Customer service excellence
- Scheduling coordination
- Numeracy skills
Affiliations
- Reading
- Pets
- Keeping fit
- Artificial Floristry
Accomplishments
- Level 1 Floristry
- Vitality Losing Weight for Life Course
Languages
English
Native
French
Intermediate
German
Intermediate
Timeline
Supervisor
Sports Direct
2004.04 - Current
Supervisor
Atlantic Clothing
2001.04 - 2004.04
Second Skilled Chilled Worker
Iceland
1996.04 - 1998.04
Hairdresser
Mandy and Company
1995.04 - 1996.04
Machine Operator
BritNit Ltd
1994.04 - 1995.04
Apprentice Administrator
Andrews Green/Relocate Lettings
1992.09 - 1994.04
NVQ Level 2 - Business Administration
Distribution Training LTD
1992.09 - 1994.05
RSA Stage 2 - Word Processing
Distribution Training LTD
1992.09 - 1994.05