Victoria Hale
Churchill ,North Somerset
Summary
I am an experienced mental health professional with a background in various settings, including an acute psychiatric ward at Weston General Hospital. Proficient in managing a wide range of disorders such as schizophrenia, depression, anxiety, bipolar disorders, personality disorders, and anorexia. I hold a counselling certificate from UWE and have volunteered for several years with the Samaritans. I am committed to advancing mental health support and care through compassionate and informed practice.
I am a calm and supportive person who is extremely conscientious and understands the importance of both confidentiality and compassion in the field of mental health.
Overview
26
26
years of professional experience
Work history
Front of House at Bristol University Veterinary Sc
University of Bristol
Langford, Bristol, North Somerset
2024.01 - Current
- Provide a welcoming and supportive first point of contact to visitors and students alike
- Carry out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully deliver on tasks within tight deadlines.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Respect confidentiality at all times.
Purchasing officer
Langford Vets
Langford, Bristol, North Somerset
2019.11 - 2024.01
- Purchased medication and other sundry items for sick pets in Langford Vets Referral Hospital.
- Developed new supply chains for diverse product lines.
- Worked to tight deadlines in a highly pressured environment to ensure severely sick animals‘ medical needs were met.
- Reviewed purchase requisitions and orders for accuracy, maintained orderliness in processes.
- Volunteered as a Mental Health Champion, supporting other staff members, listening to them and referring on to various organisations as and when needed.
Clinical coder
Derriford Hospital / Frenchay Hospital
Plymouth/ Bristol , Devon / North Somerset
2000.08 - 2007.04
- Assigned relevant codes for diagnoses and procedures from patient notes.
- Enhanced accuracy of patient records by meticulously coding clinical data.
- Fostered a culture of continuous learning amongst peers through active participation in educational workshops related to clinical coding.
- Identified discrepancies in medical documentation, ensuring precise reflection of services provided.
Education
Social Psychology BSc (Hons) - Psychology
Loughborough University
Loughborough 10/1989 - 07/1993
Skills
After leaving university, I worked in various mental health settings, including an acute psychiatric ward in Weston General Hospital I have experience of dealing with a wide range of disorders, including schizophrenia, depression, anxiety, bipolar disorders, personality disorders and anorexia
i have a certificate in counselling that i obtained from UWE and worked for several years as a volunteer for the Samaritans
Affiliations
- In my private time I enjoy reading and writing fiction. I also enjoy travelling and spending time with my pets.
Timeline
Front of House at Bristol University Veterinary Sc
University of Bristol
2024.01 - Current
Purchasing officer
Langford Vets
2019.11 - 2024.01
Clinical coder
Derriford Hospital / Frenchay Hospital
2000.08 - 2007.04
Social Psychology BSc (Hons) - Psychology
Loughborough University
10/1989 - 07/1993