Summary
Overview
Work history
Education
Skills
Timeline
Generic

Victoria Davies

Market Drayton,Shropshire

Summary

Dedicated and skilled NHS Healthcare Assistant with extensive experience delivering high- quality patient care in fast paced environments.

Experienced in maintaining accurate patient record, coordinating with multidisipilinary teams, managing confidential information, and ensuring compliance with policies and procedures.

Strong organisational and communication skills, with the ability to prioritise workloads, work efficiently under pressure, and provide compassionate, professional support to patients, families, and colleagues.

Seeking to transition into a NHS administration role where i can apply my understanding of NHS systems, patient pathways and processes, A proactive, reliable and detail orinated individual with excellent IT, record management, and customer service skills, committed to delivering efficient administrative support while contributing to the delivery of outstanding patient care.

Overview

23
23
years of professional experience

Work history

Health Care Assistant

Shropshire Community Health Trust
Whitchurch, Shropshire
05.2016 - Current
  • Assisted patients with personal care, including washing, dressing, toileting and mobility.
  • Helped patients with nutrition and hydration, including serving meals and monitoring intake.
  • Assisted with patient admissions, discharges, and transfers within the ward.
  • Monitored and recorded vital signs for patients during routine assessments. Collected and labeled specimens. Phlebotomy.
  • Maintain accurate patient records, online platformss and paper form. reporting to the nurse in charge.

Domiciliary care worker

Bluebird care
Shrewsbury, Shropshire
03.2015 - 05.2016
  • Delivering all aspects of personal care
  • Reminding or assisting clients to take medication.
  • Meal preparation and nutrition, documenting all intake.
  • Providing companionship and emotional support.
  • Household tasks, such as, cleaning, linen change.
  • Shopping for groceries, taking to appointments.

Senior care assistant

Hinstock Manor Residential Home
Hinstock, Shropshire
04.2012 - 02.2015

I worked as a senior carer in a 54 bedded residential Home. My role was to oversee the running of the shift. General duties included were-

  • Providing personal care, including assistance with washing, dressing, toileting and mobility.
  • Administering or supervising medication in line with policies.
  • Leading and supporting care assistants during each shift.
  • Developing, updating and following individual care plans.
  • Maintaining accurate care records, incident reports, and medication documentation.
  • Supporting quality assurance by carrying out audits, observations.
  • Responding appropriately to emergencies and providing first aid.
  • Communicating effectively with clients, families, healthcare professionals, and the care team.

Community Care supervisor

Radis Community Care
Shrewsbury, Shropshire
04.2006 - 04.2012

Gained a lot of experience in this role, Worked in office based as well as on the community. My role consisted of the following.

  • Care planning- writing and reviewing person-centred care plans and risk asesments as service users' needs changed.
  • Staff mentorship- Performing shadow shifts, spot-checks, and competency assesments.
  • Carry our client assesments and reviews.
  • Schedule staff effectively and help to cover care calls where needed.
  • Liase with family members, multi-disiplinary teams.

Apprentice in Residential Services/ Care Assistant

Hinstock Manor Residential Home
Hinstock, Shropshire
09.2003 - 04.2006

After leaving school I decided to take on an apprenticeship for two years in residential services, duties included.

  • Working in the kitchen, preparing food and doing tea rounds.
  • Changing linens, cleaning, emptying commodes.
  • Organising activities with the residents.
  • Providing companionship and support for residents and their families.
  • Providing hand hygiene and nail care as policies allowed.

When i turned 18 i was offered a position as care assistant and went on to gain a NVQ level 2 & 3 in Health and Social care.

Education

NVQ Level 3 - Health and Social care

City & Guilds
Whitchurch, Shropshire

NVQ Level 2 - Health and Social care

City and Guilds
Whitchurch, Shropshire

NVQ Level 2 - Residential Services

City and Guilds
Whitchurch, Shropshire

GCSEs - maths

City and Guilds
Whitchurch, Shropshire

GCSEs - English

The Grove School
Market Drayton, Shropshire

Skills

  • Communication skills
  • Multitasking under pressure
  • Leadership
  • Calm under pressure
  • Familiarity with nhs procedures
  • Time efficiency
  • Computer literate
  • Multidisciplinary collaboration

Timeline

Health Care Assistant

Shropshire Community Health Trust
05.2016 - Current

Domiciliary care worker

Bluebird care
03.2015 - 05.2016

Senior care assistant

Hinstock Manor Residential Home
04.2012 - 02.2015

Community Care supervisor

Radis Community Care
04.2006 - 04.2012

Apprentice in Residential Services/ Care Assistant

Hinstock Manor Residential Home
09.2003 - 04.2006

NVQ Level 3 - Health and Social care

City & Guilds

NVQ Level 2 - Health and Social care

City and Guilds

NVQ Level 2 - Residential Services

City and Guilds

GCSEs - maths

City and Guilds

GCSEs - English

The Grove School
Victoria Davies