Victor Otu
Middlesbrough,North Yorkshire
Summary
Caring professional with strong background in providing emotional and practical support to individuals with diverse needs. Experienced in assisting with daily living activities, administering medication, and facilitating community engagement. Compassionate and patient, with focus on promoting independence and enhancing quality of life.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work History
Support Worker
Zenith Care Homes
05.2020 - 07.2024
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Administered medication accurately and safely, ensuring adherence to healthcare protocols for optimal client well-being.
- Offered emotional support and companionship, reducing feelings of isolation among clients.
- Promoted independence through skills training and community engagement activities.
- Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
- Tracked and documented client behaviours and engagement, contributing to tailored support plans and improved care outcomes.
- Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
- Communicated effectively with clients’ families, providing updates and advice to support them in their caring roles.
- Escorted clients to shops and appointments, addressing individual mobility needs.
- Developed trusting relationships with service users and advocated on their behalf.
Manager
Wisymore Farm group
05.2014 - 05.2020
- Developed and delivered comprehensive training programmes, improving team skills and performance.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Monitored staff performance, implementing improvement plans to enhance individual contributions.
- Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
- Developed positive practices to support employee morale and well-being, focusing on career development and job satisfaction.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Managed inventory control to minimise waste and maintain optimal stock levels.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Oversaw compliance with regulatory standards, passing all inspections without any violations.
Education
GCSEs -
HOLYCHILD SECONDARY SCHOOL
SAPELE 08.1998 - 09.2004
Bachelor of Science - COMPUTER SCIENCE
WESTERN DELTA UNIVERSITY
OGHARA 08.2010 - 10.2014
Skills
- Client relationship management
- Record-keeping
- Behavior management
- Advocacy skills
- Team building
- Emotional support
- Positive reinforcement
- Communication strategies
- reliable and trustworthy
- Respect for diversity
- Building relationships
- Personal care
- Safeguarding policies
- Meal preparation
- Health and safety procedures
- Personal care assistance
- Learning disabilities support
- Daily living assistance
- Report-writing
- Disability support
- Activities of Daily Living
- Care planning
Languages
English
Advanced
C1
Interests
Football, swimming and dancing
Timeline
Support Worker
Zenith Care Homes
05.2020 - 07.2024
Manager
Wisymore Farm group
05.2014 - 05.2020
Bachelor of Science - COMPUTER SCIENCE
WESTERN DELTA UNIVERSITY
08.2010 - 10.2014
GCSEs -
HOLYCHILD SECONDARY SCHOOL
08.1998 - 09.2004