Victor Jose Lira Morgado
Ruislip,UK
Summary
Accomplished and reliable professional with proven expertise in team leadership, staff supervision, customer service excellence, and inventory management. Highly proficient in cleaning operations and procedures, with hands-on experience in operating cleaning machinery. Skilled in problem-solving, time management, and effective multilingual communication. Additionally, knowledge in handling Adobe Creative Suite, bringing creativity and adaptability to various tasks. Committed to leveraging a diverse skill set to drive operational efficiency and enhance customer satisfaction.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Team Leader / Supervisor
Bidvest Noonan
London, UK
2016.07 - 2025.06
- Company Overview: Imperial College
- Supervised student accommodation cleaning teams and ensured adherence to hygiene protocols.
- Oversaw cleaning operations in offices and laboratories at Imperial College Hospital.
- Maintained cleanliness in Imperial College London residences: kitchens, bedrooms, and common areas.
- Trained new staff on proper use of cleaning equipment and safety practices.
- Ensured the correct use of cleaning materials according to surfaces and standards.
- Imperial College
Cleaner
Baker Street 55
London
2016.07 - 2020.12
- Performed detailed cleaning of assigned areas.
- Ensured correct use of cleaning products and equipment in line with health and safety standards.
Graphic Designer
Ministry of Higher Education
Caracas, Venezuela
2014.02 - 2016.05
- Crafted institutional branding and visual identity materials to enhance recognition.
- Designed print and digital media for government campaigns, ensuring consistent messaging.
- Demonstrated proficiency in Adobe Creative Suite, including Illustrator, Photoshop, and InDesign.
Store Manager
Penedo Groceries and Butcher Shop C.A
2013.07 - 2014.02
- Managed inventory and incoming merchandise.
- Delivered excellent customer service and daily shop operations.
Store Manager
JUMP Shoes Store
Caracas, Venezuela
2012.06 - 2013.03
- Oversaw retail store operations and staff, enhancing overall efficiency.
- Managed stock accounting system, ensuring accurate inventory tracking.
- Delivered exceptional front-line customer service to maximise customer satisfaction.
Education
Higher Technician Degree - Graphic Design
Rodolfo Loero Arismendi Industrial Technology Institute (IUTIRLA)
2009.09 - 2012.07
Secondary Education -
U.E Nuestra Madre School
Caracas 2003.09 - 2009.06
Skills
- Team leadership and supervision
- Customer service excellence
- Inventory management
- Cleaning operations and procedures
- Adobe Creative Suite
- Problem-solving and time management
- Multilingual communication
- Machine operation for cleaning tasks
Certification
Emergency First Aid at Work L3 (VTQ)
BICSc Cleaning Professionals Skill Suite
Biohazard Body Fluid Clean Up Kit Application
25AN Basic Maintenance of the Foamex Equipment
Languages
English
Advanced
Spanish
Native
Portuguese
Fluent
Timeline
Team Leader / Supervisor
Bidvest Noonan
2016.07 - 2025.06
Cleaner
Baker Street 55
2016.07 - 2020.12
Graphic Designer
Ministry of Higher Education
2014.02 - 2016.05
Store Manager
Penedo Groceries and Butcher Shop C.A
2013.07 - 2014.02
Store Manager
JUMP Shoes Store
2012.06 - 2013.03
Higher Technician Degree - Graphic Design
Rodolfo Loero Arismendi Industrial Technology Institute (IUTIRLA)
2009.09 - 2012.07
Secondary Education -
U.E Nuestra Madre School
2003.09 - 2009.06