Kuttappa Pandanda
London,UK
Summary
Results-driven Sales and Account Management professional with over 10 years of experience across retail, telecommunications, and property marketing. Proven track record of exceeding sales targets, managing high-value corporate accounts, and leading retail teams to top performance. Highly skilled in client relationship management, staff training, and operational leadership, with a strong commercial mindset and customer-focused approach.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work history
Team Leader / Supervisor
Rose Communications Ltd
London
2017.03 - 2026.01
- Lead day-to-day operations of a retail branch, working closely with retail and mobile sales teams to ensure high performance and customer satisfaction.
- Manage a portfolio of 350+ accounts, including 100+ corporate clients, providing ongoing account support, renewals, and upgrades.
- Recruit, train, and mentor new employees, ensuring strong product knowledge, CRM usage, and account management standards.
- Liaise with key business account holders to negotiate new contracts and manage existing relationships.
- Oversee stock control and inventory levels to support sales targets and operational efficiency.
- Consistently exceed sales targets, achieving over £120,000 in hardware sales across 2022, 2023, 2024 & 2025.
- Achieved highest sales performance within the company sales team four years running.
- Generated £150,000+ in billable for 2025.
Retail Sales Assistant
Arsenal Football Club
London
2015.05 - 2017.01
- Delivered exceptional customer service within the club superstore at Highbury House.
- Contributed to achieving over 20 consecutive 100% mystery shop results.
- Managed pre-orders for the 2016/2017 home kit launch.
- Participated as an interviewer during the 2016 recruitment drive.
- Acted as Match Day Deputy, supporting store operations during all home games.
Marketing Coordinator
Mfar Holdings Ltd
2013.07 - 2014.12
- Supported marketing and sales activities for residential and commercial property developments.
- Represented the company at exhibitions across the UAE as part of the sales team.
- Contributed to the successful sale of 20,000 sq. ft. of retail space.
- Assisted in the development of property brochures and floor plans.
Marketing Coordinator
Expat Properties Ltd
2012.06 - 2013.07
- Managed social media advertising campaigns and analytics.
- Conducted market research across residential and commercial property sectors.
- Assisted in creating location maps for multiple residential developments.
Marketing Coordinator
Saras Enterprises
2009.06 - 2012.06
- Designed and coordinated marketing materials including brochures, business cards, and event banners.
- Contributed creative ideas for radio and television advertising campaigns.
Education
BSc (Hons) - Business Management
BPP University
London 2015.01 - 2017.01
Skills
- Account & Relationship Management
- Sales Leadership & Target Achievement
- Retail & Branch Management
- Team Recruitment & Training
- CRM & Sales Reporting
- Customer Service Excellence
- MS Office Suite
- Marketing & Market Research
Affiliations
- Travelling
- Cooking and trying out different cuisines
Accomplishments
Ex National Field Hockey Player
Currently playing Club Hockey for 10 years.
Timeline
Team Leader / Supervisor
Rose Communications Ltd
2017.03 - 2026.01
Retail Sales Assistant
Arsenal Football Club
2015.05 - 2017.01
BSc (Hons) - Business Management
BPP University
2015.01 - 2017.01
Marketing Coordinator
Mfar Holdings Ltd
2013.07 - 2014.12
Marketing Coordinator
Expat Properties Ltd
2012.06 - 2013.07
Marketing Coordinator
Saras Enterprises
2009.06 - 2012.06