Veronica Agyeiwaah Badu
Coventry,West Midlands
Summary
Meticulous Cleaning Worker with extensive expertise maintaining first-class cleanliness within the housing and BnB environments. Self-motivated with high personal standards and diligently working to achieve health and safety regulations to ensure a sparkling finish.
Hardworking cleaner well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently. Plans to deliver on targets with relative ease.
Adaptable worker with well-rounded technical skills seeks management position. Leads peers to achieve quality, safety and timeframe targets through clear instruction and support. Learns quickly to develop competencies required for success.
Hands-on Maintenance Manager leads by example to motivate hardworking, responsive staff. Plans and prioritises well to achieve activity within set budgets and timeframes. Assesses productivity and quality standards to improve department performance.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Cleaning Worker
Kosamo Domestic and Commercial Deepclean Ltd
Coventry
07.2023 - Current
- Deep cleaned toilets and washrooms, ensuring regular replenishment of toilet rolls, soap and hand towels.
- Collected and bagged up waste and recycling, delivering and sorting into appropriate bin areas.
- Protected customer assets by handling furniture and belongings with care.
- Maintained high standards of cleanliness and general upkeep of wooden floors using mops and buffers.
- Kept cleaning materials and equipment in clear, organised storage.
- Carried out regular dusting and damp-dusting of fixtures and fittings to achieve sparkling finish.
- Prepared, handled and disposed of cleaning chemicals and disinfectants following safety procedures.
- Reported breakages to supervisor.
- Communicated well with team across multiple locations.
Facility Manager
Anyinasuso Health Center
Tepa, Ghana
01.2019 - 06.2023
- Initiated and implemented plans to improve customer relations, quality standards and service efficiency.
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
- Led team of 20 to deliver top-quality service and achieve company targets.
- Actioned and resolved clients feedback to boost service quality.
- Met health and safety guidelines to maintain compliant working environments.
- Trained front office staff in interaction best practices, boosting client satisfaction survey scores.
- Liaised with auditors and prepared facilities to support successful audits.
Education
Bachelor of Science - Community Medicine and Health
College of Health and Well Being, Kintampo
Ghana 08.2015 - 05.2017
Skills
- Site audits
- Grounds maintenance
- Operational maintenance management
- Health and safety at work
- Planned Preventative Maintenance (PPM) scheduling
- Inventory replenishment
- Preventive and reparative maintenance
- Facilities maintenance
- Materials requisition
- Team management
- Good Communication and Problem Solving skills
- Leadership role
Languages
English
Intermediate
Afrikaans
Fluent
Timeline
Cleaning Worker
Kosamo Domestic and Commercial Deepclean Ltd
07.2023 - Current
Facility Manager
Anyinasuso Health Center
01.2019 - 06.2023
Bachelor of Science - Community Medicine and Health
College of Health and Well Being, Kintampo
08.2015 - 05.2017
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