Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Jain

Veronica Jain

London

Summary

Driven by a passion for exceptional customer service and effective communication, I honed my problem-solving and people skills at The Children's Trust and as an English Tutor. I am experienced in cash register operation and fostering positive customer engagement, and consistently enhanced customer experiences with a friendly and outgoing attitude.

Overview

3
3
years of professional experience

Work History

Babysitter

Family With a 5-year Old
09.2024 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Planned fun outings and educational activities to keep children entertained.

Volunteer Sales Assosciate

The Children's Trust
09.2023 - 03.2024

As a volunteer sales associate during my A-Level years, I assisted in a range of tasks, such as working the till, promoting a Christmas raffle to customers for an additional donation, item labeling when new stock came in, organizing existing stock in the shop, arranging window displays to draw customers, and greeting customers as well as advising them with a warm and friendly manner.

English Tutor

Families In My Community
10.2021 - 04.2022

Conducted weekly english learning support one-on-one with children of primary school age whose mother-tongue was Italian. This consisted of me aiding them in their homework, preparing them for english tests and enabling them to practise their english conversation skills. I had to find ways to keep the children engaged, establishing skills in clear communication and organisation.

Education

A-Level - Economics, Sociology, English Literature

Ardingly College
Haywards Heath, United Kingdom
06.2024

GCSE - 8 Subjects Inc. Economics, History, Drama, Biology

St Louis School
Milan, Italy
07.2022

Skills

  • Teamwork and Collaboration
  • Problem-solving skills
  • Excellent people skills
  • Exceptional customer service
  • Outgoing Personality
  • Cash Register Operation
  • Stocking and Receiving
  • Merchandise Display
  • Friendly and Helpful
  • Positive Customer Engagement
  • Microsoft 365 Experience
  • Childcare

Languages

English
Bilingual or Proficient (C2)
Italian
Advanced (C1)
Spanish
Beginner (A1)

Timeline

Babysitter

Family With a 5-year Old
09.2024 - Current

Volunteer Sales Assosciate

The Children's Trust
09.2023 - 03.2024

English Tutor

Families In My Community
10.2021 - 04.2022

A-Level - Economics, Sociology, English Literature

Ardingly College

GCSE - 8 Subjects Inc. Economics, History, Drama, Biology

St Louis School
Veronica Jain