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A highly reliable and dedicated Store Manager with proven expertise over several years, excelling in customer service management and team leadership. Recognised for enhancing operational efficiency through effective staff training and inventory optimisation and resolving customer complaints effectively. Known for exceptional communication skills and a proactive approach to problem-solving, ensuring high standards and customer satisfaction.

Reliable employee seeking Sales Associate position. Offering excellent reliability and good judgment.

Seventeen year old automotive student pursuing Level 5 qualifications with hands-on experience in a part-time role at a fish and chip shop. Five years of involvement in RAFAC, acquiring valuable skills and certifications. Strong commitment to automotive work, with a focus on practical application and continuous learning.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

To work in an environment where I can flourish, build a lifelong career in the hospitality industry that has global potential and at the same time have real sense of pride in work. PERSONAL PROFILE: Passion for excellence and the ability to anticipate and meet guests’ needs in aninsatiable desire to attain the highest levels of quality and service standards. Practical experience in banquet operations, food & beverage service in fine dining restaurants, high profile conferences and to state dignitaries and industry top- hats. Ability to give warm, attentive and personalized service to customers above and beyond their expectations. An unwavering commitment to customer service, with the ability to ensure high quality and timely expedition of customer requests, resolve any issues and win customer loyalty. High level of initiative and ability to work on multiple priorities, excellent communication (oral & written) skills.

Reliable and compassionate professional with experience in customer support and care assistance. Skilled in assisting clients, providing personal care, resolving customer inquiries, and supporting remote teams. Strong communication, empathy, and organizational skills, with a proven ability to thrive in both digital and in-person environments.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Sono una persona entusiasta, empatica e con una forte passione per il mondo del retail. Ho ottime capacità comunicative e un forte orientamento al cliente, qualità che mi permettono di instaurare un rapporto di fiducia con i clienti e di guidarli nella scelta dei prodotti. Sono in grado di lavorare in team, ma anche di gestire in autonomia le mie mansioni, mantenendo sempre alta l'attenzione ai dettagli e all'organizzazione. Mi piace seguire le tendenze e sono motivata a imparare sempre di più per offrire un servizio di qualità che contribuisca alla crescita del negozio.

Dynamic and results-driven professional with expertise in customer service, face-to-face selling, and strategic selling techniques. Demonstrates proficiency in cash handling, payment processing, and stock control while maintaining a positive attitude and fostering strong customer relationships. Skilled in successful up-selling and price tagging, complemented by bilingual or multilingual capabilities to enhance communication across diverse audiences. Committed to delivering exceptional service with patience and empathy, aiming to contribute to organisational success through effective sales strategies and operational excellence.
Experienced sale assistant with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied.

Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

 I have great work ethic and am excited by new opportunities and busy environments. I have a lot of experience leading groups and supervising work areas. I love to learn and increase my knowledge in different work departments. I have been in Customer service for over 6 years now and am always willing to learn something new. I work hard and love to encourage those around me to do their best as well. I am known for being a quick learner and am great at adapting to new things. "the capacity to learn is a gift, the ability to learn is a skill, the willingness to learn is a choice." - Brian Herbert 

Verena Patterson

Summary

Overview

Work history

Sale assistant

Household helper

HSCW

Education

NVQ Level 3 - Health and Social Care

Skills

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Timeline

HSCW

Sale assistant

Household helper

NVQ Level 3 - Health and Social Care

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