I have many years of experience working in the customer service field in many different capacities have worked in food service for many years on both a full and part time basis. Energetic waitress with 4 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction.
Hi, I’m
VEMIE DOROIN
Mandaluyong,Phillipines
Summary
Overview
1
Certification
Work history
Balcony cafeRiyadh, Saudi Arabia
Captain Waitress
12 2019 - 7 2022
Job overview
- Assisted guest with making menu choices in an informative andhelpful fashion.Delivered exceptional service by greeting andserving customers in a timely,friendly manner.
- Showed high-level understanding of fine dining standards and practices.
Parkchinois chinese restaurantRiyadh, Saudi Arabia
Waitress
10 2018 - 11 2019
Job overview
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Ritz Carlton RiyadhRiyadh, Saudi Arabia
Waitress
1 2018 - 9 2018
Job overview
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
Marriott Riyadh
Waitress
1 2017 - 1 2018
Job overview
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
Alfaisalliah Restaurant
Waitress
1 2017 - 1 2018
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Hukad Restaurant
Receptionist
1 2016 - 2 2017
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
SM Supermarket
Cashier
10 2011 - 10 2012
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Jollibee
Cashier
8 2010 - 3 2011
Job overview
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
Education
MPNAG
High School Graduate
3.//2007
University overview
Rizal Technological University
Business Management from Undergraduate
University overview
Skills
- Cashering
- High-volume dining
- Upselling techniques
- Food and beverage pairings
- Food station setup
- Dependable and Responsible
- Excellent Communication
Additional Information
Additional Information
- Service prioritization PatienceCommunication skills MS
- Organisational skills Leadership skillsTime management skills Conflict resolution skills.
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Certified Captain Waitress ,Balcony Cafe - 2019-2022
Languages
English
Advanced (C1)
Arabic
Intermediate (B1)
Timeline
Captain Waitress
Balcony cafe
12 2019 - 7 2022
Waitress
Parkchinois chinese restaurant
10 2018 - 11 2019
Waitress
Ritz Carlton Riyadh
1 2018 - 9 2018
Waitress
Marriott Riyadh
1 2017 - 1 2018
Waitress
Alfaisalliah Restaurant
1 2017 - 1 2018
Receptionist
Hukad Restaurant
1 2016 - 2 2017
Cashier
SM Supermarket
10 2011 - 10 2012
Cashier
Jollibee
8 2010 - 3 2011
MPNAG
High School Graduate
Rizal Technological University
Business Management from Undergraduate