VASIKO BARNABISHVILI
Coventry
Summary
Reliable & enthusiastic, customer and safety-oriented flight attendant. I possess over many years of experience in customer-facing environments and in the aviation industry. Passionate about creating exceptional and comfortable customer experiences with a proven record of high customer satisfaction. Energetic Cabin Crew Member with strong background in delivering exceptional customer service and ensuring passenger safety. I excel in emergency situations, with track record of managing challenging scenarios calmly and efficiently. Known for creating welcoming atmosphere and enhancing travel experience through effective communication and teamwork. Love to brings positive attitude and commitment to upholding airline standards.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
Cabin Crew Member
Norse Atlantic Airways
2025.04 - 2025.08
- Maintained composure under pressure while handling multiple responsibilities on long-haul flights resulting in high-quality service delivery.
- Ensured safety regulations compliance for passenger security.
- Enhanced passenger comfort by maintaining a clean and orderly cabin environment.
- Fostered good relationships with passengers from diverse cultural backgrounds promoting an inclusive atmosphere onboard.
- Responded promptly to passenger queries or complaints displaying excellent problem-solving skills for customer satisfaction improvement.
Cabin Crew Member
easyJet
2024.03 - 2024.08
- Delivered exceptional customer service, responding promptly to passenger inquiries and requests during flights.
- Conducted pre-flight safety checks and demonstrated emergency procedures to passengers, enhancing on-board security.
- Remained calm in highly stressful situations.
- Administered first aid and medical assistance to passengers in need, maintaining calm and professionalism in emergencies.
- Ensured compliance with aviation regulations and company policies throughout all cabin operations.
- Attended to customer enquiries and concerns, providing swift resolution.
- Responded to passenger needs and distributed comfort items.
- Resolved conflicts among passengers diplomatically, maintaining peace and safety on board.
Cabin Crew
SAS Connect
2022.09 - 2023.07
- Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
- Provided excellent service to passengers whilst ensuring their comfort and safety.
- Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
- Ensured safety regulations compliance for passenger security.
- Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
Customer Service Assistant
Duty Free
2019.01 - 2022.01
- As a sale assistant at Luton airport I used to get our customers journey off to the best start, no matter where they were flying, nothing was too much effort. I consistently made sure that they received exceptional customer service and had a positive experience.
Restaurant Manager
Greenlane
2015.01 - 2019.01
- Responsible for managing restaurant to ensure profitability and high standards of customer service.
Education
Bachelor of Product Design - Industrial Product Design
Coventry University
Coventry 2014.10 - 2018.06
Interiors & 3D Design
City College Coventry
Coventry 2012.09 - 2014.07
Art & Design
Henley College Coventry
Coventry 2010.09 - 2012.07
Skills
- Personal Skills and Competence
- Energetic
- Engaging personality
- Excellent communicator
- Strong problem-solver
- Passionate
- Adoptable
- Creative
- First aid administration
- Team collaboration
- Punctuality and reliability
- And much more
Languages
English
Fluent
Georgian
Native
Spanish
Beginner
Russian
Elementary
Hobbies and Interests
Outdoors, Languages, Travelling, Sketching
Affiliations
- Outdoor Activities
- Reading
- Travelling
- Horse Riding
- Table Tennis
- Drawing and Painting
Timeline
Cabin Crew Member
Norse Atlantic Airways
2025.04 - 2025.08
Cabin Crew Member
easyJet
2024.03 - 2024.08
Cabin Crew
SAS Connect
2022.09 - 2023.07
Customer Service Assistant
Duty Free
2019.01 - 2022.01
Restaurant Manager
Greenlane
2015.01 - 2019.01
Bachelor of Product Design - Industrial Product Design
Coventry University
2014.10 - 2018.06
Interiors & 3D Design
City College Coventry
2012.09 - 2014.07
Art & Design
Henley College Coventry
2010.09 - 2012.07