Vanessa Anim
Leicester,East Ayrshire
Summary
Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Overview
2
2
years of professional experience
Work History
Warehouse operative
FC Workforce
Leicester, East midlands
07.2023 - 10.2023
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Prepared items for timely dispatch and safe transportation.
- Completed work following safety rules for best working practices.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Loaded packaged goods on to trucks for shipping.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
Bartender/waitress
Arc Inspiration
Leeds, West Yorkshire
06.2021 - 10.2023
- Shared knowledge of menu items and flavours, enabling costumers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tabes after costumers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out costumers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Resolved guest and employee complaints to maintain complete costumers satisfaction and workforce effectiveness.
- Maintained costumer satisfaction with timely table check-ins to assess food and beverage needs.
Crew member
McDonald's
Leeds, West yorkshire
07.2021 - 10.2022
- Worked fast and accurately to meet customer needs and service goals.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Took orders at counter and drive-through with clear communication and professionalism.
- Used fryers , grills, and microwaves while following safety guidelines.
Sales assistant
The works
Leeds, West yorkshire
10.2021 - 01.2022
- Fostered positive relationships with costumers, expanding costumer bases and enhancing loyalty retention.
- Provided service with a smile, offering courteous, helpful advice to best meet costumer needs.
- Shelved and merchandised new products in visually appealing, organised displays for optimal costumer engagement.
- Increased seasonal event sales through targeted selling in line current marketing initiatives and promotions.
- Assisted costumers with signing up for store loyalty programmes and provided details about key benefits.
Education
GCSEs - All subjects
Carr Manor Community School, Specialist Sports College
Leeds 09/2015 - 08/2020
A-Levels - Health and social care level 3 extended diplomas
Notre Dame Catholic Sixth Form College
Leeds 09/2020 - 08/2022
Skills
- Determination
- Problem-solving
- Time management
- Willingness to learn
- Self-motivation
- Resilient
- Cash-handling
- Effective communication skills
- Confidence
- Costumer service
Languages
Italian
Proficient (C2)
English
Proficient (C2)
Timeline
Warehouse operative
FC Workforce
07.2023 - 10.2023
Sales assistant
The works
10.2021 - 01.2022
Crew member
McDonald's
07.2021 - 10.2022
Bartender/waitress
Arc Inspiration
06.2021 - 10.2023
GCSEs - All subjects
Carr Manor Community School, Specialist Sports College
09/2015 - 08/2020
A-Levels - Health and social care level 3 extended diplomas
Notre Dame Catholic Sixth Form College
09/2020 - 08/2022
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