Summary
Work History
Education
Skills
Custom
Affiliations
References
Timeline
Generic

Jessica Hart

Letchworth Garden City,Hertfordshire

Summary

I consider myself a highly skilled person with a proven track record of reliability, independence and self-motivation for lone working. I personally think I can efficiently adapt at using GPS and navigation apps, on top of, ensuring vehicle and equipment safety, and complying with health and safety regulations. I've always been known for a friendly demeanour, my active listening skills, and a sense of humour. I hold a valid driving license and excel in money handling and food storage management.

Work History

Warehouse Assistant

Autoglym
Letchworth Garden City, Hertfordshire
  • Maintained clean, safe and orderly warehouse space.
  • Demonstrated reliability by adhering to scheduled shifts without fail.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Kept up-to-date with warehouse procedures to maintain competence.
  • Completed work following safety rules for best working practices.
  • Enhanced productivity through effective time management skills.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.

Professional Event Waitressing

The Cloisters
Letchworth Garden City, Hertfordshire
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Increased order value by upselling sides, drinks and desserts.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Verified completed orders and served guests at tables.
  • Maintained clean and organised dining area for customer comfort.

Waitressing and Front of House

Greene King public house
Graveley, Hertfordshire
  • Promoted process improvement by communicating guest feedback to management.
  • Provided guests with menus and recommended specials.
  • Prepared tables for guests and reset tables between customers.
  • Resolved guest complaints with patience and professionalism to ensure satisfaction.
  • Prepared dining room for special functions.
  • Confirmed reservation details accurately reducing errors and mix-ups.
  • Accurately took orders, making menu recommendations as appropriate.
  • Maintained detailed knowledge of menu offerings to answer customer queries accurately.
  • Polished glasses and cutlery to pristine standards.

Warehouse Assistant

DPD
Letchworth Garden City, Hertfordshire
  • Performed tagging and labelling of warehouse inventory.
  • Facilitated smooth warehouse operations, employing excellent organisation and planning skills to optimise workspace use.
  • Achieved daily auditing targets, working with pace and precision to effectively check stock accuracy.
  • Loaded and unloaded goods to prevent damage.
  • Used automated and hand-operated scanners to maintain comprehensive product inventories.
  • Maintained safety standards, resulting in no workplace accidents.

Store Assistant

Iceland
Hatfield, Hertfordshire
  • Totalled bills using maths skills and maintained accurate till count.
  • Managed inventory effectively to prevent stock shortages.
  • Organised displays to promote inventory and encourage customer purchases.
  • Monitored shop floor consistently to deter thefts and losses.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

Cleaning Duties

Hatfield University
Hatfield, Hertfordshire
  • Undertook light cleaning duties in the facility, contributing to overall cleanliness standards.
  • Achieved customer satisfaction with diligent attention to detail in cleaning duties.
  • Completed daily cleaning duties, such as hoovering, laundry, kitchen sanitation and dusting.
  • Maintained a safe, clean environment for residents by conducting regular checks and cleaning duties.

Bar Duties

Hopfields public house
Hatfield, Hertfordshire
  • Managed bear inventory, ensuring stock levels were consistently adequate.
  • Followed food safety and hygiene requirements to protect guests.
  • Supported serving staff with fast, accurate beverage preparation.
  • Maintained bar stocks, replenishing daily as necessary.
  • Liaised with kitchen staff for seamless service delivery.
  • Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
  • Refused drinks service to guests without appropriate proof of age.
  • Kept up-to-date on mixology trends, incorporating new techniques and ingredients into cocktail menu.
  • Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.

Front of House

The Bakehouse
Letchworth Garden City, Hertfordshire
  • Gained experience in all restaurant activities, including waiting, bar and front of house.
  • Ensured smooth operations by effectively managing front of house duties.
  • Showcased extensive knowledge of menu items, heightened customer decision making.

Front of House/ Bar Staff

The Platform
Letchworth Garden City, Hertfordshire
  • Restocked bar efficiently during busy periods.
  • Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
  • Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
  • Maintained ready supply of counter-top snacks for guests.
  • Maintained bar stocks, replenishing daily as necessary.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.

Front of House/bar Staff

The Tavern
Letchworth Garden City, Hertfordshire
  • Liaised with kitchen staff for seamless service delivery.
  • Made cocktails for customer enjoyment.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Tapped and attached new kegs, avoiding disruptions in supply for patrons.
  • Adhered to health and safety regulations strictly.

Warehouse Assistant

Menzies
Biggleswade, Central Bedfordshire
  • Maintained clean, safe and orderly warehouse space.
  • Achieved daily auditing targets, working with pace and precision to effectively check stock accuracy.
  • Followed procedures to maintain accurate stock counts and organised storage system.
  • Followed all company policies, contributing to a disciplined work environment.
  • Took on additional responsibilities, showing flexibility and commitment.
  • Used automated and hand-operated scanners to maintain comprehensive product inventories.
  • Stored products in appropriate storage areas to maximise space within warehouse.
  • Stored items securely to minimise risk of loss and damage.
  • Performed tagging and labelling of warehouse inventory.

Warehouse Assistant

Sherwin Williams
Biggleswade, Central Bedfordshire
  • Stored items securely to minimise risk of loss and damage.
  • Assisted in a positive customer experience by handling queries efficiently.
  • Loaded and unloaded goods to prevent damage.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Ensured picking documentation was completed correctly, maintaining accurate records.
  • Moved stock around by hand, using forklift truck or lifting gear.
  • Provided dependable support with day-to-day warehouse activities, consistently meeting quality and productivity standards.

Warehouse/Picker Packer

Co Op
Biggleswade, Central Bedfordshire
  • Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
  • Complied with health and safety by responsibly using equipment.
  • Followed company protocols whilst working, enhancing overall operational efficiency and consistency.
  • Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
  • Picked orders for efficient dispatch, ensuring all goods were correctly packaged.
  • Promoted workplace safety with careful operation of lifting equipment on the job site.
  • Safely moved and stored stock to protect company assets.
  • Collaborated with team members to ensure swift completion of daily tasks, promoting workflow continuity.

Delivery Driver

Royal Mail
Stevegae, Hertfordshire
  • Improved client satisfaction by delivering packages promptly and accurately.
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Assisted in warehouse organisation to streamline packing process.
  • Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
  • Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Partook in training sessions regularly improving knowledge of safety protocols and procedures.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Completed deliveries with smile and patient, personalised service.

Education

BTEC Level 3 National Foundation Diploma - Uniformed Protective Services

North Hertfordshire College
Hitchin

GCSEs - English

Fearnhill School
Letchworth garden City

GCSEs - Maths

Fearnhill School
Letchworth Garden City, Hertfordshire

GCSEs - Science

Fearnhill School
Letchworth Garden City, Hertfordshire

GCSEs - History

Fearnhill School
Letchworth Garden City, Hertfordshire

GCSEs - French

Fearnhill School
Letchworth Garden City, Hertfordshire

GCSEs - Business

Fearnhill School
Letchworth Garden City, Hertfordshire

GCSEs - Physical Education

Fearnhill School
Letchworth Garden City, Hertfordshire

Skills

  • IT Literate
  • Teamwork
  • Independence
  • Reliability
  • Time Management
  • Determination
  • Quick Learner
  • Sense of Humour
  • Customer Service
  • Multi-Drop delivery experience
  • Product knowledge
  • GPS usage capability
  • Food storage
  • Analytical-thinking
  • Self-Motivation for lone working
  • Money handling
  • Order verification expertise
  • Health and Safety Compliance
  • Hand-held computer devices
  • GPS and navigation apps
  • Vehicle and equipment safety
  • Initiative taking
  • Friendly demeanour
  • Driving licence
  • Active listening
  • Self-motivation

Custom

Thank you for taking the time to read my CV.

Affiliations

  • I am very much into cars and the motorsport industry.

References

References available upon request.

Timeline

Warehouse Assistant

Autoglym

Professional Event Waitressing

The Cloisters

Waitressing and Front of House

Greene King public house

Warehouse Assistant

DPD

Store Assistant

Iceland

Cleaning Duties

Hatfield University

Bar Duties

Hopfields public house

Front of House

The Bakehouse

Front of House/ Bar Staff

The Platform

Front of House/bar Staff

The Tavern

Warehouse Assistant

Menzies

Warehouse Assistant

Sherwin Williams

Warehouse/Picker Packer

Co Op

Delivery Driver

Royal Mail

BTEC Level 3 National Foundation Diploma - Uniformed Protective Services

North Hertfordshire College

GCSEs - English

Fearnhill School

GCSEs - Maths

Fearnhill School

GCSEs - Science

Fearnhill School

GCSEs - History

Fearnhill School

GCSEs - French

Fearnhill School

GCSEs - Business

Fearnhill School

GCSEs - Physical Education

Fearnhill School

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Jessica Hart