Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Valerica Pasu

Romford,Havering

Summary

Dedicated and detail-oriented professional with extensive expertise in housekeeping and sanitation protocols. Demonstrates exemplary organisation, floor polishing proficiency, and deep cleaning procedures. Proficient in hotel software, upholding privacy, and maintaining grace under pressure. Committed learner with flexible availability, prioritising tasks effectively while remaining professional. Career goal: to leverage skills in a dynamic hospitality environment to enhance guest satisfaction and operational efficiency.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work history

Room attendant

Peninsula Hotel
High Park Corner , England
06.2024 - Current
  • Maintained cleanliness of hotel rooms to improve guest satisfaction.
  • Ensured high standards of hygiene by regularly sanitising all areas.
  • Improved customer experience with attentively addressing their needs.
  • Provided detailed room service for the comfort of guests.

Room attendant

Nomad Hotel
Holborn, Camden
05.2023 - 05.2024
  • Maintained cleanliness of hotel rooms to improve guest satisfaction.
  • Inspected rooms to assess cleaning and repair needs between guest stays.
  • Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
  • Addressed guests' problems and fulfilled special requests.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.
  • Polished glass, mirrors and metal items to attractive shine.
  • Achieved spotless results within working timeframes to meet client needs.
  • Used correct procedures to clean floors, communal areas and work spaces.

Room attendant

The Thistle Hotel
Marble Arch, England
05.2018 - 05.2023
  • Maintained cleanliness of hotel rooms to improve guest satisfaction.
  • Improved customer experience with attentively addressing their needs.
  • Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
  • Identified maintenance issues swiftly; ensured prompt resolution through communication with the relevant department.
  • Used eco-friendly cleaning supplies consistently; promoted sustainable practices within the hotel.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
  • Sanitised bathrooms to uphold strict hygiene and infection control procedures.

Room attendant

Radisson Blu Hotel
Marble Arch, England
10.2015 - 04.2018

.

  • Ensured high standards of hygiene by regularly sanitising all areas.
  • Maintained cleanliness of hotel rooms to improve guest satisfaction.
  • Provided detailed room service for the comfort of guests.
  • Enhanced ambience in guest rooms, creating a comfortable environment.
  • Assisted with laundry operations to maintain fresh linen supply.
  • Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
  • Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
  • Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.

Education

GCSEs - General Subjects

Scoala Generala Cristian
Romania
09.1988 - 06.1996

Skills

  • Able to prioritise tasks
  • Committed learner
  • Floor polishing proficiency
  • Flexible availability
  • Grace under pressure
  • Upholding privacy
  • Exemplary organisation
  • Hotel software proficiency
  • Remains professional
  • Sanitation protocols knowledge
  • Housekeeping
  • Deep cleaning procedures
  • Floor vacuuming and mopping

Languages

English
Intermediate
Romanian
Native

Timeline

Room attendant

Peninsula Hotel
06.2024 - Current

Room attendant

Nomad Hotel
05.2023 - 05.2024

Room attendant

The Thistle Hotel
05.2018 - 05.2023

Room attendant

Radisson Blu Hotel
10.2015 - 04.2018

GCSEs - General Subjects

Scoala Generala Cristian
09.1988 - 06.1996
Valerica Pasu